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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Buying 2018 330xi from otto’s " Sales consultant knows his product and worked with us on finding the right car, price and finance options. Check out process was seemless and enjoyable.
Business response:
We're delighted to hear that Heath was able to assist you so effectively and efficiently. Thanks again for choosing Otto's BMW!
"6th BMW" Otto’s is our dealership. They are professional and friendly. From sales to service. The dealership recently went through a massive construction remodel over the past couple of years. Even through construction- they made it work for the customer. I dont know how they did it. But now that it’s complete. I see the vision they had from the start. They thought of everything. The place is perfect!!
Business response:
We're pleased to hear you enjoyed our newly renovated and expanded facilities. We look forward to continuing to enhance your BMW experience to the fullest extent possible.
"Great Experience" We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and efficient, so much so that we live out of state and continue to return to Otto’s.
Business response:
Thank you for your confidence in Scott and Otto's. We appreciate the time and distance you travel to do business with us.
"Best car experience." I’ve bought many cars over the years but this was by far the best experience I’ve ever had. Easy, quick and painless. Scott was the consummate professional. I will only get my BMW’s from Scott and Otto’s!
Business response:
Outstanding! Thank you for your wonderful compliments for Scott and the experience he provided. Welcome to the Otto's family.
"Genuis Appointment" We had a genius appointment with Brian to show us all the features of our new BMW X3. Brian Menda was extremely knowledgeable and explained every feature with ease. He also spoke to us in a way that was easy to understand and make sense of all the options. Brian was also friendly and patient. He took his time to help us better make full access of our car. Brian's ability to teach us how to use the features of our new X3 has made us even more excited and happy with our purchase and driving experience.
Business response:
Thank you for your kind words for Brian. We're happy to hear he was able to help you understand all the great features your BMW has to offer. Enjoy the summer driving season!
"Great Experience /Awesome Car" This is my third lease with Otto’s. Heath Cameron has been an invaluable part of the process. He keeps in touch throughout the lease term and really cares about your experience. He takes the time to go over all your options so you find the car that best fits your needs and price range. I would highly recommend contacting him if you are in the market for a BMW. Service is always friendly. This dealership cares more about relationships than car sales and I appreciate the no pressure experience.
Business response:
Thank you for your kind words for Heath. Building a long term relationship is truly valued at Otto's BMW. We're so pleased to hear we have been able to create a great experience for you.
"Service " Just had my wife’s 2016 M235 in for service and can’t say enough about the EXCEPTIONAL SERVICE we received at Otto’s BMW. They always treat my wife & I like celebrities and provide us with up to date information and provided us with a loaner which greatly helped with our hectic work schedules. From the moment you pull up to drop your car off your always promptly greeted and then taken to your service advisor in a very timely manner. Special thanks to Joe Izzy (service advisor), Dave Winnemore (Shop foreman), Jake ... read more
Business response:
Outstanding! Thank you for your wonderful compliments for our sales and service teams. We look forward to your next visit. Enjoy the rest of the summer driving season!
"Easy and straightforward " Ian was super helpful from the very beginning. He made the whole process, from the test drive to signing the papers, a pleasure. I would recommend to anyone! Thank you!
Business response:
Thank you for recognizing Ian M and his assistance to you. We're delighted to hear you were so pleased, Thanks again for choosing Otto's BMW.
"Service Excellence" I have purchased a number of BMWs from Heath Cameron. He can counted on to communicate well and offer a personalized experience. Mostly importantly, he performs as your 'dealer rep' even AFTER the car is purchased and if any advocating is necessary with service issues.
Business response:
We're so pleased to hear Heath has been able to create yet another great experience for you here at Otto's BMW. Thank you for being a loyal member of the Otto's family.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.