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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"My experience was very good with the service sales guy" Service was very professional when I was buying my new car The sales person was very courteous that I was very happy satisfied and pleased
Business response:
Thank you for your very kind compliments concerning your recent purchase experience. Thanks again for choosing Otto's BMW.
"An Experience Like No Other" Words can't even begin to describe the experience we've had with Otto's BMW and one of their client advisors, Ian Martin. We originally met Ian when we saw the dealership on the way back up to New York City and wanted ask a few questions about potential models as well as the newest model at the time, the X2. The professionalism, and attention to detail was apparent from the start. Ian treated us not only as customers but as friends. He answered every question we had honestly, and we never felt p... read more
Business response:
We are truly thrilled to hear of your wonderful experience working with Ian M and the Otto's team. We're delighted that the distance you traveled to do business with us was an exceptional experience. We look forward to assisting you with all your BMW needs.
"Third car from Otto's" Justice did a great job getting this deal done. I bought an older 528i. At delivery the car looked brand new. Justice took his time with us explaining all the features of the vehicle. We spent less than 20K but were treated like we spent 80k! Thats what you get from Justice and Otto's. Look forward to our next purchase. Wife's chevy lease is over February 2019.
Business response:
Outstanding! Thank you for your recognition of Justice and the service he provided to you. We look forward to working with you again!
"Great" Justice made the buying experience excellent. Straightforward, professional, and Expedient! From first visit to test drive till filling out paperwork, going over car features and functions, and taking ownership, justice provided impeccable customer service. Bravo Zulu!
Business response:
It is gratifying to hear Justice delivered a great experience for you. That's our goal at Otto's every day. Enjoy the summer driving season.
"Purchased a CPO BMW 550XI" Ian Welsh is a wonderful sales person to deal with, even considering I was in NYC and he is based 2 hours from me in PA. The car I purchased from Otto's BMW was second to none. It was delivered in pristine condition, staged in a "special viewing room" with my name highlighted in a frame to welcome me to the dealership (I even took a photo). The vehicle was just as Ian described, if not better. I would recommend Otto's BMW in a heartbeat! I noticed a very, very minor "scratch" on the rear bumper an... read more
Business response:
Outstanding! We're happy to hear Ian W was able to make the extra distance you traveled to do business with us worth the trip. Enjoy the summer driving season in your new BMW.
"Welcoming team" Our experience at Otto's was first class. Our sales rep Elena was knowledgeable and helpful through the whole process. The rest of the team was just as great, they had the car prepped and ready to the finance team being on top of the necessary paperwork. Overall a great experience and they kept the purchase process moving smoothly.
Business response:
We're pleased to hear Elena and our entire team were able to deliver an excellent purchase experience for you. Thank you for choosing Otto's BMW!
"Highly recommend Otto’s & Heath Cameron " I was not planning on buying another car anytime soon but my 2009 BMW 128i wasn’t going to pass state inspection and would cost me almost as much to fix it as it was worth so I realized it may be time to start thinking about my next car. I had my 128i for 9 years and it was a reliable, beautiful car but it’s not practical for kids, dogs, or hauling anything more than a large suitcase. I knew I wanted to get another BMW that I could grow into so I spoke to Kevin in the service depart... read more
Business response:
Thank you for your wonderful compliments for Heath for his able assistance in finding the right BMW for you when you weren't anticipating a purchase. We're so pleased to hear of your excellent experience with both our sales and service teams. Thank you again for being a loyal member of the Otto's BMW family.
"Very professional!" Our advisor Heath was excellent through out the process. He was very quick to respond to questions and worked to find discounts I was not aware I was eligible for. The delivery was quick and easy. I would use Otto’s any time for my BMW needs. All of the staff was very friendly and they seemed to really enjoy what they were doing.
Business response:
We're happy to hear that Heath was an excellent source of information and made the purchase process easy for you. Enjoy the summer driving season!
"Wonderful service, great car" This is my second bmw from Otto’s and I won’t go anywhere else. Service is spectacular, especially from Scott Gately who not only has extensive knowledge on the features but actually cares about his clients and listens! Wonderful service with a smile (and crazy socks). Highly recommend Otto’s and Scott.
Business response:
Thank you for the nice review! That's the Otto's way of doing business - creating relationships!! And the occasional fashion statement ;).....
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.