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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Heath Cameron rocks!!" Heath Cameron rocks. This is my second purchase using Keith. He is honest, resourceful and very pleasant to deal with during the whole process. He has definable earned respect among me and my friends in the BMW Car Club.
Business response:
Outstanding!. Thank you for your recognition of Heath. We love the enthusiasm of our BMW CCA members!
"Great working with Scott!" Scott Gately was great to work with. The whole process was efficient and hassle free. I was given a fair value for my trade and was treated with great customer service by every one of Scott's associates I spoke to while at ottos. We agreed upon the sale and returned a few days later to complete a few minutes worth of paperwork. We both enjoyed taking possession of the car after being fully detailed in a glass room. I will be recommending Scott to friends and family who may be shopping for a BMW. T... read more
Business response:
Excellent! We love hearing of your great experience with Scott and our team here at Otto's. We truly appreciate your business.
"Excellent Experience" I highly recommend Ottos. Scott Gately was awesome and had everything ready for me when I arrived. The car was immaculate, and I couldn't be happier. What a great experience.
Business response:
Outstanding! Thank you for your terrific compliments for Scott and thanks again for choosing Otto's.
"Superior experience" My recent purchase at Otto was truly an enjoyable experience. Ian Martin was exemplary in his professional manner and expertise. He was accommodating and more than willing to do whatever possibke to ensure our satisfaction . I would definitely return when I am desiring a new vehicle. Ian is a valuable asset to the team at Otto BMW. Best regards, Daniel
Business response:
We're so pleased to hear Ian M was able to deliver a great purchase experience for you. Welcome to the Otto's BMW family.
"New Lease" We are longtime customers of Otto’s BMW (more than 25 years). As a family we’ve owned 8 BMW’s from 3 Series to 750 and our experience from sales to service and everything in between has been exceptional. We recently leased a 5 Series and our sales representative, Scott Gately, was awesome - responsive on the front end and excellent follow up after the deal. In our 25 years with Otto’s we’ve had just two different sales representatives. The consistency has been great. They know us, and we know them.
Business response:
We agree consistency is key in delivering an excellent experience. We're delighted to hear Scott once again provided a great visit. We truly appreciate your many years of loyalty.
"Excellent service " Ian was a pleasure to work with. We needed a diesel car. We were not looking for BMW specifically. We were ready to visit multiple dealership based on what we look online. We decided to buy BMW at Otto and didnt look elsewhere because Ian was really great. Ian was very patience in terms of helping us deciding what car suits our need. We were in between 3 series sports wagon, X3 or X5. He explained the features of each car which took about half a day. He also gives us honest responds to our questions. It ... read more
Business response:
Outstanding! We're delighted to hear Ian M and our team were able to help you find just the right BMW for your needs. Thanks again for choosing Otto's.
"Our experience at Otto's BMW" First I would like to say this will be the 3rd BMW we will have serviced at Otto's as well as our second purchase. Our current and past experience with purchase and service has always been "Excellent" and the facility and details are extremely impressive. Heath Cameron was very professional and thorough in demonstrating the features of our new BMW 328I Xdrive. Heath, Wilmer and the Otto's team went out of their way and worked to insure our purchase and vehicle was perfect at time of delivery. W... read more
Business response:
Thank you for your wonderful feedback for Heath and the Otto's team. We truly appreciate the distance you traveled to do business with us. Thanks again for being valued members of the Otto's family.
"Always easy..." As this is my 4th or 5th car from Otto's, and more specifically, Justice Mogano, it's an easy transaction. In and out without a lot of hassle or waiting. The car was what I wanted. I actually traded in two cars on my new one this time and they even made that easy.
Business response:
Excellent! We're pleased to hear Justice has been able to assist you so efficiently. Thank you for being a loyal member of the Otto's BMW family.
"Great experience!" Second time at Otto’s and I can say that both times we have had a great experience with great customer service. From the moment you walk-in, you are greeted with a smile. We have worked with Heath Cameron twice and are have been truly pleased with our purchases!
Business response:
It is very gratifying to hear Heath has once again provided a great experience for you. Thanks again for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.