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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Great service and helpful information. Ian, my sales rep, was courteous, informative, and, most of all, not pushy. He was determined to make me feel comfortable with any decision I made. The car is fabulous, and the deal I got even better.
Business response:
That's our goal every time. Thank you for your complimentary words for Ian and thanks again for choosing Otto's BMW.
Absolutely the best dealership experience ever! The facility is modern, the people are friendly and professional and the whole sales process is very low pressure. You get to negotiate and mull over your deal without the typical used car lot's gimmicks, which is such a strong selling point of Otto's BMW. Special shout out to Scott Gately in Sales for assisting me throughout the purchase process.
Business response:
Excellent! We're pleased to hear Scott was able to tailor your sales experience in way that best met your needs. We appreciate your business.
Ian was super helpful and patient. I felt very special when I made my purchase, they were expecting me and had everything ready to go for an efficient and informative transaction.
Business response:
Excellent! We are so pleased to hear you enjoyed working with Ian and our sales team. Enjoy the holiday season in your new BMW!
Ian and Brian took the time to educate me and were very patient. Ian was friendly and I felt no pressure to make decisions. The entire process was far more relaxing than I anticipated. I left the dealership completely satisfied. I know from visiting other dealerships that I also got a very good deal at Otto's.
Business response:
Outstanding! We're pleased to hear of your terrific experience with Ian and Brian. Welcome to the Otto's BMW family.
We enjoyed working with Otto BMW. We felt as though we were treated with respect and fairness. This was our second purchase and we are very happy with the entire experience.
Business response:
Thank you for sharing your experience with us. That's our goal every day. Enjoy the upcoming holiday season.
Ian made the experience quick, painless and enjoyable. He answered all of our questions and offered help with anything in the future. This is our second lease with Otto's BMW and we highly recommend Ian!
Business response:
Thank you for complimentary remarks for Ian M and for being a loyal member of the Otto's BMW family. Enjoy the upcoming holiday season.
From the moment I entered the front door to the showroom I was impressed with the genuine attention that I received from the greeter to my amazing salesman. The entire staff was helpful. Ian was wonderful and went over and above to get me what I needed for my new car purchase/lease.
Business response:
Thank you for the wonderful review and compliments for Ian M and our team. Enjoy the holiday season in your new X1.
Justice made our entire experience wonderful. Everyone at the dealership we met was friendly and professional. We highly recommend him and Otto’s BMW to everyone!
This was my first BMW purchase and I was definitely impressed with the customer service and friendly staff. Ian Martin was my salesman, and was very professional, friendly, and helpful. I felt he was knowledgeable and provided exceptional service!
Business response:
Thank you for your kind words for Ian M and our team. Welcome to the Otto's BMW family.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.