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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Justice has been so professional and honest over the past..." Justice has been so professional and honest over the past 9 years that I wouldn’t think of buying a car from any other dealership than Otto’s!
Business response:
Thank you for your loyalty to Justice and the team here at Oto's BMW over the past 9 years. We look forward to many years to come.
"From the moment I walked in everyone was extremely..." From the moment I walked in everyone was extremely courteous. Ian was awesome to work with and answered all my questions. Fantastic people who really care about your experience
Business response:
It is truly gratifying to hear you enjoyed working with Ian on your recent purchase. Many thanks from all of us here at Otto's BMW!
"Extremely friendly, professional and went above and..." Extremely friendly, professional and went above and beyond to find our car. The delivery was also the BEST I have ever experienced. And I’ve bought over 20 cars. Scott is honest and fair which is a valuable trait in sales. I will only go to him for future purchases.
Business response:
Thank you for your outstanding endorsement of the purchase experience delivered by Scott. Enjoy the summer driving season and many thanks again from all of us here at Otto's BMW!
"We debated between 2 cars, same model just different..." We debated between 2 cars, same model just different years. Robert was able to clearly explain the key differences to us which made our decision making process super easy. The negotiation process was straightforward and fair. The entire process was quick and easy as both Robert and the finance manager, Noel, brought their A game and had everything ready to go at the agreed upon delivery time. We couldn’t be happier with our overall experience and are very much enjoyin... read more
Business response:
Thank you for your outstanding compliments for the efficient and knowledgeable assistance delivered by Robert and Noel. Enjoy the summer driving season and many thanks from all of us here at Otto's BMW!
"First time ever going to this dealership and was very..." First time ever going to this dealership and was very impressed and satisfied! Lauren Snyder was so great to deal with from start to finish! Wouldn’t consider buying a BMW from anywhere else
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Lauren! Welcome to the Otto's BMW family!
"Scott Gately was very knowledgeable and thorough! Scott..." Scott Gately was very knowledgeable and thorough! Scott made my purchasing experience personable and enjoyable when providing his efficient service! I would highly recommend Scott and Ottos BMW.
Business response:
It is gratifying to hear Scott was able to provide the knowledge and efficiency that made your purchase experience so enjoyable. Many thanks for choosing Otto's!
"Cannot say enough about our experience with Robert. His..." Cannot say enough about our experience with Robert. His professional manner and treatment of us was outstanding and excellent in all respects! Robert was courteous and a pleasure to work with on the purchase of my first BMW. I am so thrilled with my X3!! Thank you for an easy, pleasant and amazing experience. We will be back again and look forward to working with Robert and the rest of the wonderful Otto's team.
Business response:
Thank you! We look forward to our relationship as well!
"I love the clean, modern, open atmosphere. Ian answered..." I love the clean, modern, open atmosphere. Ian answered all our questions, gave us a good deal, Very personable too! definitely returning for next car.
Business response:
Thank you for the excellent review! We take great pride in our facility and our employees!
"The dealership is physically beautiful…a cathedral of..." The dealership is physically beautiful…a cathedral of automotive excellence.The colleagues stand up in courtesy when a guest enters the showroom….what a great acknowledgment of the potential customer!The service department is spotless and well organized , the advisors courteous and knowledgeable.Ian Welsh is a marvelous and knowledgeable guide to the customer.It is wonderful experience to shop and then buy at OTTO’S.
Business response:
Thank you for the wonderful compliments of our facility and staff!!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.