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BMW

4.8

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Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Guillermo's profile image
Guillermo 
4 years ago

"Excellent seller Ian Martin definitely recommend was fast..." Excellent seller Ian Martin definitely recommend was fast and easy . Im very happy whit my M235i Excellent job in the finance dept too thanks guys 

Business response:

Thank you so much for the kind review. Enjoy your M235i! 

secondprin's profile image
secondprin 
4 years ago

"We recently leased a new 2021 BMW from Otto's BMW and had..." We recently leased a new 2021 BMW from Otto's BMW and had the privilege of working with Daniel Stangl our sales professional, Noel Montesano our financial service advisor and Elias Randall our BMW Genius. From the moment I entered the dealership to the day of delivery, I was treated in a professional and caring manner. I have another BMW Dealership closer to my home but decided to lease my vehicle at Ottto's due to the tremendous knowledge and service provided to... read more

Business response:

Wow! Thank you for the wonderful words! We are very proud to have you as an Otto's client! 

Jodie N's profile image
Jodie N 
4 years ago

"Lauren was amazing!!!!! The group bent over backwards to..." Lauren was amazing!!!!! The group bent over backwards to make sure everything went smoothly... I forgot my exciting registration card when I went to pickup car and they still found a way to make it work. They also paid a very fair price for my car way better than the Maserati dealer I bought from. Would recommend Lauren and will definitely use her again. Jodie N 

Business response:

We are delighted to hear Lauren was able to make your purchase a smooth and easy experience. Enjoy the summer driving season and many thanks again from all of us here at Otto's BMW! 

AWinningB's profile image
AWinningB 
4 years ago

"Justice is extremely knowledgeable and professional. He..." Justice is extremely knowledgeable and professional. He made the entire car buying process seamlessly smooth from the beginning. We arrived at the dealership with a few forms to sign and was in our new car within 30 minutes. 

Business response:

We are so pleased to hear Justice was able to deliver the professional and efficient experience we always strive for. Many thanks from all of us here at Otto's BMW! 

tcgonzalez's profile image
tcgonzalez 
4 years ago

"Let me start by saying that Scott has made me a believer..." Let me start by saying that Scott has made me a believer that the car leasing process can be transparent, efficient, and enjoyable. I was coming close to the end of my 2018 X5 lease and I was fearing the moment when I needed to deal with sales people. I “met” Scott through email when I made an inquiry online and I have to say that I’ve been incredibly impressed with him every step of the way. There were no last minute surprises or hidden agendas and it is truly th... read more

Business response:

We are thrilled to hear Scott was able facilitate your new X5 lease in the efficient and convenient manner that suited you best. Enjoy the summer driving season and many thanks for choosing Otto's BMW! 

Rich Riviello's profile image
Rich Riviello 
4 years ago

"We recently purchased a certified preowned 2018 BMW X3...." We recently purchased a certified preowned 2018 BMW X3. We were extremely satisfied with our buying experience at Otto’s BMW. Our client advisor, Robert Madden, was excellent. He was not only very professional but also very knowledgeable and helpful. I would highly recommend this dealership to family and friends. 

Business response:

Thank you for your kind endorsement of the purchase experience delivered by Robert M. We are delighted to hear you were so pleased. Many thanks again for choosing Otto's BMW! 

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Nickshopa 
4 years ago

"Everything from the shine on the floors to the smiles on..." Everything from the shine on the floors to the smiles on the employees faces is a class above and beyond any competitor in the area, period. 

Business response:

Thank you for your terrific compliments for our facilities and team here at Otto's BMW! 

waltd610's profile image
waltd610 
4 years ago

"Our sales representative, Robert Madden, made the..." Our sales representative, Robert Madden, made the purchase of my first BMW an enjoyable and exciting experience. He was extremely knowledgeable, very friendly, and diligent in matching my vehicle needs with the right BMW model. I would strongly recommend Robert to anyone interested in purchasing a car from Otto's BMW. WaltD 

Business response:

We're delighted to hear Robert was able to make your first BMW purchase enjoyable and exciting. Helping you make and informed decision is key to our mutual success. Many thanks for choosing Otto's BMW! 

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bpenney 
4 years ago

"Outstanding salesman... gave me what I wanted, and wasn't..." Outstanding salesman... gave me what I wanted, and wasn't pushy in the least... 

Business response:

Understanding your needs and delivering is key to our mutual success. Thank you for choosing Otto's! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.