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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Truly superior customer service and an absolutely..." Truly superior customer service and an absolutely beautiful vehicle. Justice was fantastic to work with throughout the process. I particularly appreciated how he took the time to walk me through the various features of my new car. This was, without a doubt, the best car shopping/buying experience I have ever had.
Business response:
We are truly gratified to hear you were so pleased with the purchase experience and tutorial performed by Justice. We want you to enjoy all the features your new BMW has to offer. Thank you for choosing Otto's BMW!
"Welcoming and informative. No pressure to purchase...." Welcoming and informative. No pressure to purchase. Testing driving accommodations were a breeze.
Business response:
We're are so pleased to hear Brian and our team delivered the friendly, courteous, and professional purchase experience we always strive for. Many thanks from all of us here at Otto's BMW!
"We enjoyed working with Robert. He was very nice and..." We enjoyed working with Robert. He was very nice and kept us up to date with our build. It was a smooth and seamless process.
Business response:
We're delighted to hear Robert delivered the smooth and seamless process that made your purchase the enjoyable experience we always strive for. Many thanks again for choosing Otto's BMW!
"We’ve been leasing from Otto’s for many years. We finally..." We’ve been leasing from Otto’s for many years. We finally decided to purchase our last lease. The car was kept at the dealership to get BMW certified. We were so Pleased with how it was presented back to us. We felt like we were in a brand new car!! Professionally presented to us as if it were off the showroom floor. We are very happy with the decision we made. Thank you Wilmer and Justice!!
Business response:
Outstanding! Thank you for your wonderful compliments for Justice and Wilmer. We are delighted to hear you were so pleased with the presentation of your newly certified vehicle. Many thanks again for choosing Otto's!
"Top notch dealer experience. Purchased CPO BMW - car in..." Top notch dealer experience. Purchased CPO BMW - car in beautiful condition and nicely detailed. Couldn’t have been easier to deal with.
Business response:
We're delighted to hear you were so pleased with the easy purchasing experience with your CPO BMW. Enjoy the summer driving season and thank you for choosing Otto's BMW!
"It was a pleasure working with Robert. He was very..." It was a pleasure working with Robert. He was very knowledgeable, and guided me through the process from building the car to following through to the end.
Business response:
We're happy to hear Robert was able provide the knowledge you needed to ensure a successful purchase experience. Many thanks for choosing Otto's BMW!
"Otto’s has respectfully earned my business for many years..." Otto’s has respectfully earned my business for many years to come! Justice my Salesman has not only sold me a BEAUTIFUL BMW, he has sold me a SERVICE that was nothing but STELLAR!!! I love my new vehicle and I am thrilled to be a part of the Otto’s Family!
Business response:
Thank you for your outstanding endorsement of the service delivered by Justice on your recent purchase. Enjoy the summer driving season and many thanks again for choosing Otto's BMW!
"First time BMW buyer. Scott was great! He stopped..." First time BMW buyer. Scott was great! He stopped (literally) mid-stride to help us out when there were no salespeople available. Purchasing was a breeze, Scott made all the steps seamless. And Elias was super helpful with getting the correct BMW app downloaded and connected. We know that we have the support we need, when we need it. Thank you both!!!
Business response:
Thank you for your wonderful compliments for both Scott and Elias. We are thrilled to hear you were so pleased. Welcome to the Otto's BMW family!
"Scott did a fantastic job organizing a vehicle shipped to..." Scott did a fantastic job organizing a vehicle shipped to me in Michigan. He held a high integrity during the process and made me feel Comfortable during an uncomfortable purchase which was purchasing a vehicle I wasn’t able to physically see.
Business response:
We're so pleased to hear Scott was so effectively able to help you purchase your vehicle from a distance with confidence.. Many thanks for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.