BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
Select a rating
crystalmar82's profile image
crystalmar82 
4 years ago

"Everyone was very nice, and extremely accommodating. It..." Everyone was very nice, and extremely accommodating. It was a very pleasant experience, and atmosphere. I would definitely recommend this dealership to a family member or friend. 

Business response:

We are delighted to hear you were so pleased with the performance of our sales team on your recent purchase. Many thanks for choosing Otto's BMW! 

BobN's profile image
BobN 
4 years ago

"Scott was extremely helpful during the buying process. He..." Scott was extremely helpful during the buying process. He thoroughly explained the benefits of the various models I was considering and was quick to answer any questions I had. And patient, since I had so many! And that continued after the purchase, which I really appreciate. He also explained what makes Otto’s different which clinched me buying from Otto's even though it was not the most convenient location for me--there was a good dealer much closer but thanks ... read more

Business response:

It is truly gratifying to hear that Scott was able provide you with the answers to your questions, helping you make the most informed decision possible. We are also delighted to hear Elias was able to help you learn about all the useful features your BMW has to offer. y Thanks for choosing Otto's BMW! 

VJ2021's profile image
VJ2021 
4 years ago

"Brian was able to help me with my car purchase. He was in..." Brian was able to help me with my car purchase. He was in contact with me the while I traveling to and from the west coast during the time. He made sure everything was seamless during the purchase and up to the time of delivery! Thanks Brian 

Business response:

We're so pleased to hear Brian was able to facilitate your purchase so effectively and efficiently!. Many thanks again for choosing Otto's! 

Beatriz.bennett's profile image
Beatriz.bennett 
4 years ago

"It has been always a good experience dealing with Otto’s..." It has been always a good experience dealing with Otto’s BMW. This time was no different. I do trust the staff and the service provided. Dealing with Scott Gately was a pleasure. 

Business response:

Thank you for your compliments for Scott and our team and for continuing to a loyal member of the Otto's BMW family! 

Pellrn's profile image
Pellrn 
4 years ago

"It has been my sincere pleasure to work with Scott Gately..." It has been my sincere pleasure to work with Scott Gately as my Client Advisor for a new car purchase. Scott is the ultimate professional and thoroughly knowledgeable about every aspect of the cars. Additionally, he serves as the Financial Advisor and can expedite that process with amazing speed and proficiency! I originally choose Otto’s BMW and Scott as my Advisor on the recommendation from a family member. It was the best piece of advise I’ve ever received. Al... read more

Business response:

Wonderful! Thank you so much for the kind words for Otto's and Scott! We strive to make every experience with us fantastic and memorable, and we are glad we succeeded for you. 

reedrc927's profile image
reedrc927 
4 years ago

"It was a pleasure to work with Robert. He was very..." It was a pleasure to work with Robert. He was very knowledgeable and professional, and gave me space to make my decision. The dealership is beautiful. 

Business response:

We are gratified to hear Robert facilitated a purchase experience that suited you so well. Many thanks from all of here at Otto's BMW! 

Dalionalston's profile image
Dalionalston 
4 years ago

"Wonderful experience. Was taken care of to the fullest...." Wonderful experience. Was taken care of to the fullest. Will be sure to send family and friends. Scott was very helpful in every way. Thanks to all 

Business response:

We are delighted to hear you felt so well taken care of by Scott on your recent purchase! Enjoy the summer driving season and many thanks again for choosing Otto's! 

Jon mck's profile image
Jon mck 
4 years ago

"Robert was very professional. He walked me through the..." Robert was very professional. He walked me through the process of purchasing a vehicle and I could not have been more pleased. I will recommend him and ottos to friends in the future. 

Business response:

Fantastic! Your satisfaction is our number one priority! Enjoy your Ultimate Driving Machine! 

rhea202's profile image
rhea202 
4 years ago

"Ian Martin and Wilmer were fantastic by finding me the..." Ian Martin and Wilmer were fantastic by finding me the exact vehicle and helping me get everything done quickly! They even made my trade in as simple as possible. 

Business response:

Outstanding! We are thrilled to hear Ian M and Wilmer were able to find you just the vehicle you were looking for! Make it easy for you is always our goal here at Otto's BMW! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.