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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"I cannot give enough positive comments about my..." I cannot give enough positive comments about my experience with Scott Gately and Otto's BMW. I had selected the new BMW I wanted and was working with a local BMW dealership, but was making no progress. I have continuously owned BMWs for the past 40 years, so have a good amount of experience with BMW dealerships, most of them positive. Given my frustration, my long time sales agent from Atlanta suggested I try Otto's. Otto's in turn, assigned me to Scott Gately. This experi... read more
Business response:
It is truly gratifying to hear that Scott was able to deliver the professional, knowledgeable and efficient experience we always strive to deliver. We are delighted to hear it was well worth the drive to do business with us here at Otto's BMW!
"I was exceptionally pleased with my experience at Otto's..." I was exceptionally pleased with my experience at Otto's BMW. Lauren was the perfect salesperson for me. She never pushed, she nailed the communication process, and made me feel very comfortable from start to finish! And I love my new car!
Business response:
We are thrilled to hear Lauren delivered the perfect level of communication for an exceptional purchase experience. Many thanks from all of us here at Otto's BMW!
"Otto’s is absolutely fantastic! I’ve leased 3 vehicles..." Otto’s is absolutely fantastic! I’ve leased 3 vehicles with them and I have always experienced exceptional service. Thank you Ian Welsh and staff!
Business response:
Thank you for your continued loyalty to Otto's! It truly means the world to us!
"Justice and his manager helped me select the perfect SUV..." Justice and his manager helped me select the perfect SUV with the right options for my personal and business use. The plug-in Hybrid allows me to rely on electric power most days and gasoline on road trips.
Business response:
Finding the right car for you is our number 1 priority! We're glad Justice facilitated your perfect purchase!
"I purchased a X5 Dan was low keyed but very attentive..." I purchased a X5 Dan was low keyed but very attentive during the buying process. Although my husband came with me, Dan addressed all the questions to me and did not look at my husband for confirmation. That’s worth 10 stars. Signing the documents was just as impressive. Noel explained the features and benefits of added services and graciously accepted my decisions. Another win for Otto’s BMW. I left feeling good about my purchase.
Business response:
We're thrilled to hear that Dan delivered the tailored experience that you expect and deserve! Enjoy your new X5!
"Lauren was fantastic we enjoyed the entire experience and..." Lauren was fantastic we enjoyed the entire experience and would recommend others do the same. Everything was smooth and very fast. We love our new car!!!
Business response:
We're delighted to hear Lauren delivered a smooth, efficient and enjoyable purchase experience for you. Many thanks again for choosing Otto's BMW!
"I emailed Otto’s and described what I was looking for...." I emailed Otto’s and described what I was looking for. Several days later I visited the dealership and met with Ian Welsh. He had arranged a test drive of two vehicles one of which I leased that day. Even though there is a BMW dealership closer to my home, I chose Ottos for their wide selection and professional appearance. The car is perfect. If you want a BMW go to Otto’s and meet with Ian. He will make it a smooth transition and you’re unlikely to ever own anythin... read more
Business response:
We so pleased to hear Ian able to arrange a smooth and efficient transition into your new lease. We appreciate the extra distance you traveled to do business with. Many thanks again for choosing Otto's BMW!
"This is my 5th time working with Scott over the years...." This is my 5th time working with Scott over the years. The reason I keep coming back, aside from the automobiles, is that Scott takes the time to help me understand what I’m buying and puts together a great deal every time. I actually look forward to the buying process with him.
Business response:
We are truly gratified to hear you continue to be so pleased with the experience delivered by Scott over the years. Your ongoing satisfaction and loyalty over the years is so important to us. Many thanks from all of us here at Otto's BMW!
"Lauren was a pleasure to work with. I haven't bought a..." Lauren was a pleasure to work with. I haven't bought a car in a long time and there was no pressure. Would highly recommend.
Business response:
We're pleased to hear Lauren delivered the easy, no pressure purchase experience we always strive for. Many thanks for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.