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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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oopus27's profile image
4 years ago

"This dealership was friendly, precise, seamless and..." This dealership was friendly, precise, seamless and knowledgeable. This was the fastest and easiest process to purchase a vehicle. Very organized and respectful. The people all took pride in their jobs 

Sean H.'s profile image
4 years ago

"Brian was patient and diligent while we were making our..." Brian was patient and diligent while we were making our car buying decision. He followed through on his commitments to check into available inventory in the surrounding area as well as what options were available for order. 

anthonyd3's profile image
anthonyd3 
4 years ago

"Robert, my sales agent was very accommodating and..." Robert, my sales agent was very accommodating and knowledgeable. It was an enjoyable experience. I had an experience damaging a tire and a wheel after hitting a pothole so I added the tire and wheel protection. Noel added it to the financing without any problems. 

mdwarner00's profile image
mdwarner00 
4 years ago

"Amazing experience! Exceeded expectations of the car..." Amazing experience! Exceeded expectations of the car buying process. Scott took every opportunity to ensure our decision met our needs. The entire staff is focused on the client. 

bhf2468feb's profile image
bhf2468feb 
4 years ago

"The dealer ship was very helpful. Bryan was extremely..." The dealer ship was very helpful. Bryan was extremely helpful!! I tried to deal with Ottos in the past but we could not come to terms. But this time they went over the top. 

Sav's profile image
4 years ago

"This was the most AMAZING car buying process I have..." This was the most AMAZING car buying process I have experienced in my 27 years of purchasing vehicles. I first spoke with Ralph when he called me from an online inquiry. His customer service was impeccable. He was patient, knowledgeable and answered all of my questions. I could tell that Ralph is passionate about his job and helping people make the best informed, no pressure decision. We did everything via text/phone and email. All I had to do was come in to sign paper... read more

bsmythe's profile image
4 years ago

"It was a pleasure working with Lauren Snyder! She is a..." It was a pleasure working with Lauren Snyder! She is a strong asset to the Otto's Team. I valued her attention to detail and product knowledge. The process was very smooth and I'd recommend anyone interested in purchasing a BMW to contact Lauren! 

Lorne Kingsley's profile image
Lorne Kingsley 
4 years ago

"Scott made the sales process one of the smoothest and..." Scott made the sales process one of the smoothest and easiest I've ever experienced. Scott was super knowledgeable about the car (a 2021 X3 30e) and the marque - inspiring confidence that my decision to shop with Otto's was a wise one. The dreaded paperwork process was painless - he handled all questions/issues quickly and with no fuss. I highly recommend Scott! 

Customer's profile image
4 years ago

"I found the car I wanted online and I went in to buy it...." I found the car I wanted online and I went in to buy it. Lauren Snyder was very helpful. She sold me the car quickly and competently, with no attempt to upsell. I appreciate the fast turn around and no attempts to sell add ons, services, or a more expensive car. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.