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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"This dealership was friendly, precise, seamless and..." This dealership was friendly, precise, seamless and knowledgeable. This was the fastest and easiest process to purchase a vehicle. Very organized and respectful. The people all took pride in their jobs
Business response:
We are thrilled to hear your were so pleased with the efficient and knowledgeable performance of our sales team. Thank your for choosing Otto's BMW!
"Brian was patient and diligent while we were making our..." Brian was patient and diligent while we were making our car buying decision. He followed through on his commitments to check into available inventory in the surrounding area as well as what options were available for order.
Business response:
Thank you for your recognition of the diligent and committed performance by Brian on your recent purchase. Enjoy the upcoming summer driving season and many thanks again from all of us here at Otto's BMW!
"Robert, my sales agent was very accommodating and..." Robert, my sales agent was very accommodating and knowledgeable. It was an enjoyable experience. I had an experience damaging a tire and a wheel after hitting a pothole so I added the tire and wheel protection. Noel added it to the financing without any problems.
Business response:
Thank for your endorsement of the accommodating and knowledgeable performance of Robert and Noel in facilitating your purchase. We're delighted to hear you were so pleased. Many thanks for choosing Otto's BMW!
"Amazing experience! Exceeded expectations of the car..." Amazing experience! Exceeded expectations of the car buying process. Scott took every opportunity to ensure our decision met our needs. The entire staff is focused on the client.
Business response:
Understanding your needs ensures our mutual success. Thank you for your amazing compliments for the assistance delivered by Scott and many thanks from all of us here at Otto's BMW!
"The dealer ship was very helpful. Bryan was extremely..." The dealer ship was very helpful. Bryan was extremely helpful!! I tried to deal with Ottos in the past but we could not come to terms. But this time they went over the top.
Business response:
We're happy to hear Brian was successful in facilitating a the purchase experience you were looking for. Many thanks for choosing Otto's BMW!
"This was the most AMAZING car buying process I have..." This was the most AMAZING car buying process I have experienced in my 27 years of purchasing vehicles. I first spoke with Ralph when he called me from an online inquiry. His customer service was impeccable. He was patient, knowledgeable and answered all of my questions. I could tell that Ralph is passionate about his job and helping people make the best informed, no pressure decision. We did everything via text/phone and email. All I had to do was come in to sign paper... read more
Business response:
It is truly gratifying to hear of your wonderful experience. Thank you for your exceptional endorsement of the purchase experience delivered by Ralph. We are thrilled to hear you were so pleased. Welcome to the Otto's BMW family!
"It was a pleasure working with Lauren Snyder! She is a..." It was a pleasure working with Lauren Snyder! She is a strong asset to the Otto's Team. I valued her attention to detail and product knowledge. The process was very smooth and I'd recommend anyone interested in purchasing a BMW to contact Lauren!
Business response:
We're so pleased to hear Lauren was able to provide the knowledge and attention to detail that resulted in a smooth and pleasurable experience for you. Thank you for choosing Otto's BMW!
"Scott made the sales process one of the smoothest and..." Scott made the sales process one of the smoothest and easiest I've ever experienced. Scott was super knowledgeable about the car (a 2021 X3 30e) and the marque - inspiring confidence that my decision to shop with Otto's was a wise one. The dreaded paperwork process was painless - he handled all questions/issues quickly and with no fuss. I highly recommend Scott!
Business response:
Providing you with all the information you need to make an informed purchase decision is key to our mutual success. Thank you for your complimentary words for Scott and thank you for choosing Otto's BMW!
"I found the car I wanted online and I went in to buy it...." I found the car I wanted online and I went in to buy it. Lauren Snyder was very helpful. She sold me the car quickly and competently, with no attempt to upsell. I appreciate the fast turn around and no attempts to sell add ons, services, or a more expensive car.
Business response:
We're are happy to hear Lauren was able to efficiently and competently get you into just the BMW you were looking for. Many thanks for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.