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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Ian & Wilmer were fantastic, made the purchase of my..." Ian & Wilmer were fantastic, made the purchase of my wife's 430 coming off lease a breeze couldn't be happier with my choice to do business with them
Business response:
Making it easy for you is the Otto's BMW way. We're delighted to hear Ian W and Wilmer efficiently facilitated your off lease purchase.
"Ian made the transition from my old car pretty seamless...." Ian made the transition from my old car pretty seamless. I'm pretty busy & he was able to get me in the 2021 m850i in just one visit. This is the second car I purchased here in less than five years. I dont remember the whole teams names, but they were efficient at what they did. I like the fact that I wasn't up-sold on anything I didn't need.
Business response:
We're pleased to hear Ian M was able to facilitate the easy and efficient experience you needed to accommodate your busy schedule. Many thanks again for being a valued member of the Otto's BMW family!
"Ian was professional and easy to work with. His..." Ian was professional and easy to work with. His experience was very helpful. I would recommend him for anyone planning to purchase a vehicle at Otto’s.
Business response:
Thank you for your wonderful compliments for Ian M. It is truly gratifying to hear he delivered an easy and professional experience for you. Many thanks for choosing Otto's BMW!
"Just did our third deal with Ian in the last 4 years (4th..." Just did our third deal with Ian in the last 4 years (4th with the dealership). Ian is a customer focused, relationship oriented professional. He always makes it easy to be happy with a major purchase. Also can't say enough about the service team and Kevin P. We're Otto's customers because of these 2 pros.
Business response:
Outstanding! We are thrilled to hear you have continued to be so pleased over the years with the performance of both Ian M and Kevin P. It is always a team effort here at Otto's BMW!
"This was my first ever experience buying a BMW and Robert..." This was my first ever experience buying a BMW and Robert Madden was extremely professional, knowledgeable in all areas! And Noel Montesano made is super easy to sign all the documents. The whole buying experience was excellent and the staff made my wife and I super comfortable through the whole process. 5 stars to the Otto's BMW and I am looking forward to buying my wife X3 from them in the very near future! Thank you Robert!
Business response:
We are so pleased to hear Robert and Noel were able to make your first BMW purchase the easy and comfortable experience that suited you best! We look forward to working with you again soon. Many thanks for choosing Otto's BMW!
"Brian made this out of state purchase of a 2021 X5 easy,..." Brian made this out of state purchase of a 2021 X5 easy, taking care of all of the details, and addressing questions and concerns promptly.
Business response:
Making it easy for you is always our goal. We're delighted to hear Brian delivered an efficient and informative experience for you. Many thanks from all of us here at Otto's BMW!
"I recently bought a car from Ian Martin at Otto’s BMW and..." I recently bought a car from Ian Martin at Otto’s BMW and it was a great experience. Ian was very friendly and personable. Most of all I was really impressed by the effort Ian put in to find something in inventory that had everything I wanted and would arrive in the timeframe I needed a car! I went in expecting I may have to compromise on a car feature or timing for delivery, but Ian did searches and found exactly what I was looking for. He was communicative thro... read more
Business response:
We are thrilled to hear Ian M was able to help you find the BMW that was just what you were looking for and was able to demonstrate the features to ensure your maximum enjoyment. We are also pleased to hear Noel provided the timely and efficient finance process for an easy delivery. Many thanks for choosing Otto's BMW!
"Scott understands the customer and wastes no time in..." Scott understands the customer and wastes no time in servicing the customer. He couldn’t have made the process any easier. 2nd car I bought from him and can’t wait for the 3rd!
Business response:
We are so pleased to hear that Scott has once again delivered the timely and easy experience your purchase should be. Many thanks for continuing to choose Otto's BMW!
"First class dealer with best of class professionalism...." First class dealer with best of class professionalism. Highly recommended! Greatly appreciate the immediate attention given to my concerns through the sales process and post delivery. CarPlay wasn’t working and they fit me in immediately to solve.
Business response:
Thank you for your wonderful endorsement of the professionalism demonstrated by our team. We strive deliver the best service possible before and after the sale. Thank you again for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.