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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Justice is such a pleasure to work with. I couldn’t have..." Justice is such a pleasure to work with. I couldn’t have asked for a better salesman to help me. Everyone at Otto’s has been helpful in this process.
Business response:
We are so pleased to hear you enjoyed working with Justice and our team on your recent purchase. Many thanks from all of us here at Otto's!
"Have take my 1 series to OTTOs for scheduled, routine..." Have take my 1 series to OTTOs for scheduled, routine service a number of times. Always received great service. Assessments of work needed from OTTOs always felt genuine. When it came time to look to upgrade, OTTOs was my first choice and working with Scott was awesome. Genuine in demeanor and invested in getting me what I wanted. Superb experience all around and exactly the quality experience I would expect.
Business response:
Outstanding! We are delighted to hear you enjoyed working with Scott on your recent purchase. We are also gratified to hear you have had great experiences with our service team as well. Thank you for being a valued member of the Otto's BMW family!
"World class service all around. Every staff member made..." World class service all around. Every staff member made us feel welcome and offered assistance. Lauren P made the whole process painless and quick. We are thrilled with our new car and will return to Otto's for service too!
Business response:
Thank you for your wonderful compliments for the assistance provided by Lauren on your recent purchase. We look forward to working with you in service as well. Many thanks again for choosing Otto's!
"First class dealership,new or used can’t go wrong. If you..." First class dealership,new or used can’t go wrong. If you want a Bmw Otto’s is the place to buy,it’s worth the drive!
Business response:
Thank you for your wonderful compliments. We are delighted to hear you were so pleased. Many thanks for choosing Otto's BMW!
"Justice was a pleasure to work with. Honest and..." Justice was a pleasure to work with. Honest and professional! Plus, it's refreshing to see someone who responds quickly to email and texts. Seamless transaction!
Business response:
We're so pleased to hear Justice delivered professional and seamless experience we always strive for. Many thanks for choosing Otto's BMW!
"excellent dealership. ralph was friendly, knowledgeable..." excellent dealership. ralph was friendly, knowledgeable and respectful. no pressure, very pleasant experience. agreed on a price for my bmw and my trade. looking forward to doing business in the future.
Business response:
Outstanding! We're delighted to hear you enjoyed working with Ralph on your recent purchase. Welcome to the Otto's BMW family.
"Smooth and easy transaction.Completed quickly and..." Smooth and easy transaction. Completed quickly and flawlessly! Service department followed up within a week to make sure everything with vehicle was acceptable ! All fine! Certainly would recommend Otto's and Justice to all!
Business response:
Thank you for the kind endorsement of Otto's and Justice! It is our goal to make buying a car smooth and and easy - and most importantly, fun!
"Best car dealership experience I have had for a vehicle..." Best car dealership experience I have had for a vehicle purchase. A true superior BMW experience! Everything was coordinated by one primary contact, who went out of his way to accommodate my schedule and support my needs, without ever imposing. Best selection of in stock BMWs in the area. I would highly recommend Otto’s BMW.
Business response:
We are delighted to hear Ian W coordinated your purchase in a way that accommodated your specific needs so well. Many thanks from all of us here at Otto's BMW!
"Salesman was very helpful and friendly . Customer service..." Salesman was very helpful and friendly . Customer service was very good delivery was complete as promised Would definitely buy another car from them . Good dealership
Business response:
We are happy to hear Justice delivered the purchase experience promised. Many thanks for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.