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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Robert was extremely helpful in helping me finding the..." Robert was extremely helpful in helping me finding the car I wanted and very prompt in answering my follow up questions. He is a good sales in assisting the client yet not pushy at all. I great appreciate that he found an extra incentive for my purchase after we made the deal. Thanks! I like the Otto’s BMW too.
Business response:
We are delighted to hear Robert was so effective in helping you find just the BMW you were looking for! Many thanks from all of us here at Otto's BMW!
"Professional and efficient and kind. You gave a great..." Professional and efficient and kind. You gave a great employee with Robert..I would refer friends and family to him in a heartbeat.. thank you again
Business response:
We are pleased to hear you enjoyed working with Robert on your purchase. Many thanks for choosing Otto's BMW!
"Scott was incredible to work with! He is a great..." Scott was incredible to work with! He is a great communicator and extremely welcoming to both my wife and I. His premium level of engagement made our experience buying a BMW exactly what you would expect of a premium brand. I am so excited to be a part of what I would describe from my experience with Scott and Otto's as the BMW family. Otto's is dedicated to creating an incredible environment and experience for customers and it is impressive. Loved my buying experience an... read more
Business response:
We are thrilled to hear how delighted you were with the purchase experience facilitated by Scott. Congratulations and welcome to the Otto's BMW family!
"Justice helped answer all my questions and was great help..." Justice helped answer all my questions and was great help to me in my decisions process. Also one of the nicest dealerships I’ve been to!
Business response:
We're so pleased to hear Justice was able to provide all the information you needed to make a great purchase decision. Many thanks for choosing Otto's BMW!
"Buying a car was never so easy and fun! Justice was..." Buying a car was never so easy and fun! Justice was professional, friendly and most importantly knowledgeable about the car I was interested in purchasing. The entire team at Ottos made my experience incredible. Thank you!!
Business response:
We are delighted to hear Justice made your purchase experience the easy, fun and informative experience you wanted it to be. Many thanks from all of us here at Otto's BMW!
"I am astounded by the level and quality of customer..." I am astounded by the level and quality of customer service at Otto’s BMW. Mohammad and Wilmer both went above and beyond to help me—a customer from VA—leave my vehicle for promised repair work and have loaner transportation. This level of customer service is exemplary and Mohammad’s accessibility far exceeds any dealership in the DC metro area. I could not be more pleased and I’ll be buying my next BMW from Otto’s as well. A truly outstanding operation all the way aro... read more
Business response:
Outstanding! We are thrilled to hear that Mohammad, Wilmer and our team hear at Otto's BMW were able to assist you so effectively while you were in our area. We look forward to the opportunity to be of service to you in the future.
"Great customer service he was able to answer any..." Great customer service he was able to answer any questions that me and my wife needed.If I’m ever shopping for a BMW Otto’s is my first stop. Everything was smooth an easy
Business response:
Informative, smooth and easy is the Otto's BMW way of doing business. We are delighted to hear you have been so pleased!
"I’m loving my new 330i from Otto’s BMW. My sales person..." I’m loving my new 330i from Otto’s BMW. My sales person Scott is always so accommodating and was able to get me the exact car and color I wanted. The paperwork was ready to go and so was the car! I highly recommend Scott Gately at Otto’s BMW.
Business response:
Excellent! It is so gratifying to hear Scott was able to help facilitate the purchase of your 330 just the way you wanted it. Many thanks again for choosing Otto's BMW!
"There are several BMW dealers in my area, but I drove a..." There are several BMW dealers in my area, but I drove a couple hours to Otto's to get the exact pre-owned BMW I wanted. I don't regret it at all. Scott Gately is awesome. He is friendly, knowledgable, professional, and did not pressure or hard-sell at all. I highly recommend Otto's. Ask for Scott!
Business response:
We are so pleased to hear Scott made the distance you traveled to purchase the exact BMW you desired so worthwhile. Many thanks from all of us here at Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.