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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Prompt first class service and very competitive pricing...." Prompt first class service and very competitive pricing. Beautiful car, very impressive. Having owned several BMW’s in the past, Otto’s and his team have a well earned reputation for excellence!
Business response:
We are thrilled to hear you were so pleased with your purchase experience. Many thanks from all of us here at Otto's BMW!
"Otto's BMW personnel are extremely personable,..." Otto's BMW personnel are extremely personable, knowledgeable, professional and out to create the best customer experience. My highest regards go to the Otto's BMW Team, from management to sales. As a 3-time buyer, I see every reason to come back at least 3 more times!
Business response:
Outstanding! We are thrilled to hear you have continued to be so pleased. Thank you for being a valued member of the Otto's BMW family!
"Loving the m340i so much! Very happy with it. Super easy..." Loving the m340i so much! Very happy with it. Super easy experience working with Dan and the team. Beyond expectations and will be back thank you !!
Business response:
Making it easy for you is the Otto's BMW way of doing business. Thank you for your kind words for Dan and the team here at Otto's BMW!
"Experience was great, Ian Martin was our rep. Very..." Experience was great, Ian Martin was our rep. Very friendly and efficient. Made the surrender and lease process really quick and easy. Got me a great deal and showed Otto's superior customer service.
Business response:
We are thrilled to hear Ian M made your whole experience so quick and easy. Many thanks from all of us here at Otto's BMW!
"Scott made it truly a pleasurable experience to purchase..." Scott made it truly a pleasurable experience to purchase my Ottos preowned BMW. There are 5 other BMW Dealerships more convenient to my home , but Ottos and Scott offered selection, pricing and a rtruly professional effort in meeting my Vehicle needs. The Vehicle and Paperwork were meticulously prepped for my purchase. Scott’s knowledge and customer care were first rate,. Ottos Facilities and Staff made it clear Custer Service is what is most important.
Business response:
Thank you for your recognition of the exceptional experience delivered by Scott on your recent purchase. We're are delighted to hear the distance your travelled to Otto's BMW was so worthwhile.
"Brain was very helpful and made the whole process very..." Brain was very helpful and made the whole process very easy! I'm very happy with the car, and can't thank Brian enough for his help!
Business response:
Making it easy for you is the Otto's BMW way. Thank you for your wonderful compliments for the assistance provided by Brian.
"Another great experience said I was BMW. Scott was very..." Another great experience said I was BMW. Scott was very professional and easy to do business with. Great guy. Car was ready when promised and Scott spent the time to make sure I was comfortable with it before I left. He genuinely cares about his customers and treat them with respect.
Business response:
We are so pleased to hear Scott delivered the purchase experience that suited your needs so well. We want you to enjoy all your BMW has to offer. Many thanks again for choosing Otto's BMW!
"My experience with Scott was exceptional. He made the..." My experience with Scott was exceptional. He made the entire process effortless and I am happy with my purchase. Thank you Scott, you were amazing.! I’ll see you in the future 😉
Business response:
It is truly gratifying to hear that Scott delivered the exceptional experience we always strive for. Many thank from all of us here at Otto's BMW!
"Scott Gately deserves a five star rating for exceeding..." Scott Gately deserves a five star rating for exceeding all expectations during the vehicle purchase process. He was always accessible and promptly replied with answers to all questions. Scott was able to quickly assess my needs and locate a vehicle to match my requirements.
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Scott. We are thrilled to hear you were so pleased. Many thanks for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.