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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Today I picked up my new BMW from Otto's and I can truly..." Today I picked up my new BMW from Otto's and I can truly say this was an great experience. I worked with Ralph Nofsinger in Sales and he was great. He never pressured me and let me take my time coming back several times to look at different models to test drive and answer my questions. I am extremely happy with my decision. Upon arrival, my paperwork was ready and I was immediately seen by Noel Montesano in Finance to sign and get me on the road. I am extremely ha... read more
Business response:
Thank you for your terrific compliments for the purchase experience delivered by Ralph. Making sure you are completely comfortable to with all aspects of your purchase is key to our mutual success. Many thanks again from all of us here at Otto's BMW!
"Purchasing my new car with Lauren was the best experience..." Purchasing my new car with Lauren was the best experience it could have ever been. Both her and Otto’s went above and beyond at ensure all of my needs were met with ease. A luxury experience for a luxury purchase! I will back back to see her!
Business response:
We're so pleased to hear you enjoyed working with Lauren on your recent purchase. Delivering a superior experience is always our goal here at Otto's BMW!
"Amazing experience! Friendly, experienced and helpful..." Amazing experience! Friendly, experienced and helpful staff! Best car dealership experience I ever experienced. Ian went about and beyond with accommodating my needs. I would highly recommend Otto’s if you looking for new car.
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Ian W. Many thanks for choosing Otto's BMW!
"Absolutely without question the best car buying..." Absolutely without question the best car buying experience I have ever had in 30 years of purchasing automobiles. Ralph N. and the rest of the team at Otto's do everything possible to make car buying a pleasant experience. From start to finish, no pressure, nothing but excellent service and true gratitude that you want to buy from Otto's. I'm a lifetime customer - would give 10 stars is permitted!
Business response:
We are thrilled to hear Ralph delivered your best car purchasing experience to date. Thank you for being a valued member of the Otto's BMW family!
"Five stars. Justice is a man of his word. I was an out..." Five stars. Justice is a man of his word. I was an out of town buyer, we agreed on a price for a CPO and he held the car for me for 48 hours until I was able to get there. Despite others interest in the car and offers to “match” my price, Justice and OTTO’S honored our deal. Additionally, I was grateful to the team at OTTO'S for getting everything required for a fast pick-up. Sales process was smooth; fast and efficient. John and team in financing were accurate with... read more
Business response:
We are delighted to hear Justice and our team delivered an efficient experience that made the distance you travelled to do business with us so worthwhile.
"Ian W. was extremely helpful and kind! Otto’s is a..." Ian W. was extremely helpful and kind! Otto’s is a wonderful place to buy a car from! Highly recommend!! And will continue to do business with.
Business response:
Thank you for recognizing Ian W for his helpful assistance on your purchase. Many thanks again from all of us here at Otto's BMW!
"Brian was great to work with! I was looking for a new..." Brian was great to work with! I was looking for a new business car and he showed me around, pulled a few different cars and worked with me to get the one that was the best fit. My wife and I said that we wanted to sleep on it and Brian was great about it. We did look at a few other dealers, but because of the service at Otto's, and Brian specifically, we got a new X3 a few days later. When I picked up the car, Brian and Otto's were helpful in getting the car's featur... read more
Business response:
We are gratified to hear Brian ensured the we found the BMW that suited your needs best in the way you were most comfortable. Many thanks for choosing Otto's BMW!
"Brian was extremely professional and made the process..." Brian was extremely professional and made the process very easy. He worked with me every step of the way - I don 't purchase cars very often and felt that I could ask him anything about the buying process!
Business response:
We're so pleased to hear Brian delivered the knowledge you needed to make your purchase decision an easy process. Thank you for choosing Otto's BMW!
"I personally hate the cat buying process. This was the..." I personally hate the cat buying process. This was the total opposite. Honest, transparent and enjoyable. Thank you for the experience. Now I get out and drive
Business response:
We're delighted to hear Scott was able deliver the honest, transparent and enjoyable experience we always strive for. Enjoy the spring driving season and many thanks for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.