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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"This is our 3rd car purchased from Ian M at Ottos. They..." This is our 3rd car purchased from Ian M at Ottos. They are great to work with and make the entire process an enjoyable experience. Ian and the team are very knowledgeable and personable.
Business response:
We are so pleased to hear you have continued to enjoy working with Ian M and our team. Thank you for being loyal members of the Otto's BMW family.
"We just went in to check out the difference between the..." We just went in to check out the difference between the X1 and X3. Ian literally made us an offer we could not refuse - he got us a great price on our trade in, and a very reasonable monthly payment. We especially appreciated Ian taking the time to explain all the new technology during our private "delivery room" session - nice touch!
Business response:
Outstanding! It is wonderful to hear Ian W was able to deliver a great purchase experience for you and ensure you were familiarized with all the features your new BMW has to offer. Many thanks for choosing Otto's BMW!
"This was our first experience with Otto's BMW. Brian was..." This was our first experience with Otto's BMW. Brian was attentive, and easy to work with. He made it convenient and easy to do business. Very pleased with the outcome.
Business response:
Making it easy and convenient for you is always our goal. We're delighted to hear Brian was able to assist you so effectively. Many thanks for choosing Otto's BMW!
"Very pleased with our experience with Ottos BMW. We have..." Very pleased with our experience with Ottos BMW. We have been a customer since 2004 and they have always exceeded our expectations, thanks for a great car and continued spectacular service!
Business response:
We are delighted to hear you have continued to be so pleased with your experience. Thank you for being valued members of the Otto's BMW family.
"Scott's professionalism was fantastic for 2019 X6 we..." Scott's professionalism was fantastic for 2019 X6 we purchased. He has done everything right since the first call we had and driving 2 hours to the dealership from NY was well worth it. Every detail he provided on the phone was accurate and the whole purchase was under an hour including the test drive. Their prices are fair and the customer experience they provide is superb. I will certainly come back when it is time to buy another one.
Business response:
Thank you for your wonderful compliments for the experience delivered by Scott on your X6 purchase. We're delighted to hear the distance you travelled was so worthwhile. Many thanks again from all of us here at Otto's BMW!
"SECOND TO NONE! I have been a BMW customer all over the..." SECOND TO NONE! I have been a BMW customer all over the world- to include Germany, Australia, and Hawaii- and the services provided by Otto's are absolutely outstanding in every department, EVERY TIME. Ian Welsh is very professional, friendly, knowledgeable, and could not have made the trade in process any easier.
Business response:
Thank you for your wonderful compliments for Ian W for his assistance with your recent purchase. We are truly gratified to hear you have continued to be so pleased with the team here at Otto's BMW.
"This was our first experience buying from Otto's BMW. The..." This was our first experience buying from Otto's BMW. The whole process was smooth. Brian was extremely attentive and efficient in coordinating the purchase including taking care of some post-purchase issues.
Business response:
We are truly gratified to hear Brian made your first BMW purchase experience smooth and efficient. Welcome to the Otto's BMW family!
"Ian was extremely professional and super easy to work..." Ian was extremely professional and super easy to work with. In addition, he was very responsive and made our buying experience effortless. I'd recommend both him and Otto's to anyone interested in purchasing a BMW!
Business response:
Thank you for your complimentary words for the assistance delivered by Ian M on your recent purchase from all of us here at Otto's BMW!
"Brian’s no pressure attitude and straightforwardness..." Brian’s no pressure attitude and straightforwardness created an efficient and successful car buying experience. No matter if it was financial details or car specifications Brian was there to assist and answer any question we had. It made it a pleasurable experience with zero hassle. Brian sold us on an incredible BMW. Noel made signing the contracts a pleasant experience and was extremely helpful discussing the documentation. Otto’s not only offers incredible automobi... read more
Business response:
It is truly a team effort here at Otto's BMW. Thank you for your exemplary compliments for both Brian D and Noel for their effective assistance to you. Enjoy the spring driving season in your BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.