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BMW

4.8

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Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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SEMAJ's profile image
SEMAJ 
4 years ago

"I have been dealing with Otto’s BMW for over 10+yrs, But..." I have been dealing with Otto’s BMW for over 10+yrs, But my experience with Scott Gately is a pleasure, he make the buying experience a complete joy!! Scott is the ultimate selling machine :). Thanks Scott!! until next time Thomas James 

Business response:

We are so pleased to hear Scott has made your purchase experience the joy and pleasure it should be. Thank you for being a valued member of the Otto's BMW family for over a decade! 

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Carcar 
4 years ago

"Scott made buying my car a great experience as always. My..." Scott made buying my car a great experience as always. My X3 is the third BMW purchased from Scott. He is professional and personable. Scott has to be Otto’s MVP ! 

Business response:

We are gratified to hear Scott has again delivered a great purchase experience for you. Congratulations on your X3 and many thanks from all of us here at Otto's! 

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faymarie 
4 years ago

"I have worked with Jay for many years. I can't say..." I have worked with Jay for many years. I can't say enough good things about my experiences with him. He is patient and kind which is always helpful when I am in the process of leasing a new car. Jay listens to my wants and needs and never fails to deliver! So happy with my new car. Thank you Jay. 

Business response:

Thank you for your kind words for the assistance delivered by Jay. Listening and understanding your needs is key to our mutual success. Many thanks for continuing to choose Otto's BMW! 

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Mojoreisen 
4 years ago

"We have been dealing with Otto’s BMW for over 25 years,..." We have been dealing with Otto’s BMW for over 25 years, they have been excellent to deal with. We have enjoyed the service and the ease of doing business. Also Ian Welsh has been exceptional to deal with. I would highly recommend them for your next purchase of a BMW! 

Business response:

Thank you for you wonderful compliments for Ian W and many thanks for being valued and loyal members of the Otto's BMW family for the past 25 years. 

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Iamcutecc1 
4 years ago

"I just love my new car. And everything y’all did for me,I..." I just love my new car. And everything y’all did for me,I would like to really really appreciate what y’all have done for me. 

Business response:

You are so welcome. We are thrilled to hear you love your new car. Many thanks for choosing Otto's BMW! 

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Marcphillips1124 
4 years ago

"This was my 2nd BMW from Otto’s. They are so impressive..." This was my 2nd BMW from Otto’s. They are so impressive the way they treated me. It was a a total pleasure and delight doing business with them. I love my new car and will never drive anything but a BMW from Otto’s. Thanks Otto’s! 

Business response:

We are delighted to hear you once again have been so pleased with the performance of our sales team. Many thanks for being a valued member of the Otto's BMW family! 

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J Parker 
4 years ago

"Justice is truth! He was very responsive,..." Justice is truth! He was very responsive, straight-forward and made the process seamless. My SUV is perfect and the exact color and style that I wanted. 

Business response:

Thank you for your outstanding endorsement of the purchase experience delivered by Justice! Enjoy the spring driving season and thank you for choosing Otto's BMW! 

KC's profile image
KC 
4 years ago

"Former BMW customer who came back. Scott at Otto’s is..." Former BMW customer who came back. Scott at Otto’s is fantastic, really cares about his customers, and doing a good job for them, and it shows. Terrific customer service. Thank you. 

Business response:

Welcome back! We are thrilled to hear Scott delivered a fantastic purchase experience for you. Many thanks for choosing Otto's! 

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Jackg4149 
4 years ago

"Deb and I have purchased and leased 10 cars from Scott..." Deb and I have purchased and leased 10 cars from Scott and he has always done a great job. Scott is fair and he makes it very simple to buy a car. 

Business response:

Thank you for your endorsement of the service delivered by Scott. We are delighted to hear he has made your purchases the easy experience that suits you best! Many thanks for choosing Otto's BMW! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.