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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Just brought home our first car from Otto’s BMW, doubt it..." Just brought home our first car from Otto’s BMW, doubt it will be our last. Ian Martin in Sales and Noel in Finance were both great to work with, efficient and knowledgeable. They made our buying experience a pleasure. Wouldn’t hesitate to return.
Business response:
It's fantastic to hear that Ian and Noel successfully displayed the Otto's difference! We look forward to our continued relationship!
"Otto's BMW does a great job in making you feel welcome. I..." Otto's BMW does a great job in making you feel welcome. I rarely needed to wait for attention from their knowledgeable people. I bought a new car and am very satisfied.
Business response:
We are gratified to hear our knowledgeable staff delivered a great experience for you. Welcome to the Otto's BMW family!
"Scott was great to work with. Straight forward, very..." Scott was great to work with. Straight forward, very knowledgeable and helpful. Made entire process efficient and painless. Would definitely reach out to him for future vehicle needs.
Business response:
We're so pleased to hear Scott's knowledge made your purchased experience efficient and painless. Many thanks for choosing Otto's BMW!
"Can not recommend Scott at Otto’s BMW enough. I had been..." Can not recommend Scott at Otto’s BMW enough. I had been looking for a new car for about 6 months and came across some great google reviews about Scott. I checked the inventory at Otto’s and they had just what I was looking for. I contacted Scott and he was super helpful, upfront, and fun! I absolutely love my BMW and had such a smooth and positive experience. Thank you!!!
Business response:
We are so pleased to hear Scott was able to deliver the helpful and fun experience you were looking for in your long sought purchase. Many thanks for choosing Otto's BMW!
"I made an impromptu visit to Otto’s to look at a..." I made an impromptu visit to Otto’s to look at a pre-owned X5 and was treated from beginning to end as if I was interested in the best car on the lot! Scott is not only professional and knowledgeable, but also so incredibly enthusiastic about BMW that I had total confidence in the care of the car and my future care as a customer. I also very much appreciated only dealing with one person vs first a salesperson, then finance, and/or a manager, etc ~ Scott handled everything... read more
Business response:
We are thrilled to hear Scott's professionalism and enthusiasm made your X5 purchase the exceptional experience we always strive for. Many thanks from all of us here at Otto's BMW! Enjoy the spring driving season.
"Brian was truly exceptional, he made the entire process..." Brian was truly exceptional, he made the entire process quick yet thorough. I would definitely recommend him to my friends and co workers when it’s time to purchase their next BMW.
Business response:
Otto’s BMW has been my go to dealership for the past 9 years. The service department and sales department are cut from a very fine cloth! Truly exceptional and what you expect from a luxury car dealership.
"Ralph helped us purchase my son's first car and he was..." Ralph helped us purchase my son's first car and he was extremely professional, kind, calming, and knowledgeable. Our experience was excellent from our first communication with Ralph until we walked out of the dealership with my son's X1. We appreciate the time you spent with us making sure that my son understood everything about the car and felt comfortable driving it out of the lot. The finance department was also very efficient and friendly to work with! Truly a f... read more
Business response:
We are thrilled to hear Ralph delivered the purchase experience the suited you so well. We want your son to enjoy all the features the X1 has to offer. Many thanks for choosing Otto's BMW!
"We had a great experience working with Scott and his team..." We had a great experience working with Scott and his team on the recent purchase of a used vehicle. Hands down the least stressful and hassle free experience I have ever had when buying a car. Thank you for your time and your professionalism! Everett & Chris
Business response:
Making easy for your is our way of doing business. So good to hear Scott was able to make your purchase a hassle free experioence. Many thanks for choosing Otto's!
"I have worked with Robert to purchase my 330e. I have..." I have worked with Robert to purchase my 330e. I have really good experiences with Robert. Since I live in Maryland and was NOT able to visit the shop before I decided to buy the car, I needed to contact and bug him a lot with so many questions. He is very patient, kind, very quick response and follow-through. I would do business again in a minute. Thank you, Robert! DJ
Business response:
Outstanding! It is great to hear Robert M was able to assist you so effectively at a distance prior to your delivery. Effective communication is key. Many thanks for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.