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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Stress free car shopping" Went in to look at a used X3. Once we got to the dealership we didn’t like the one we had seen on the website. Working with Scott we found a different vehicle and in less than an hour we did a test drive, got a trade in value on our car (Very fair) and a fair price on the X3. This was our third car we’ve purchased at Otto’s and it won’t be our last. When we went back the next day to pick it up it was well detailed and honestly looks new!
Business response:
We're happy to hear that Scott was able to assist you so effectively in finding the X3 that suited you best. Thank you for being loyal and valued members of the Otto's BMW family!
"Excellent service through the entire purchase!" I needed to replace my daughter's 4 Series Convertible that was totaled after only 40 days of ownership. Otto's had exactly what I needed! Ian Martin was my sales associate, he was awesome. He is friendly, personable and responsive. The entire process was smooth and transparent. I purchased the car on Friday afternoon and it was ready for my daughter to take home 11 AM the next morning. Since my search was limited to a specific model, I dealt with a number of different BMW dea... read more
Business response:
We are so sorry to hear of the unfortunate incident with your prior 4 series. However, we are so pleased to hear of your wonderful experience with Ian M and the Otto's team. We're delighted to hear we were able get you back into just the vehicle you were looking for. Thank you for choosing Otto's.
"Purchase of a CPO X2" Great selection of CPO vehicles. We were not in a rush to purchase and felt no pressure from our salesman. However, we had such a great experience at Otto's as compared to the many other dealerships we visited that we decided to move quickly on a CPO X2. The price was more than competitive and we couldn't be happier.
Business response:
Its great to hear Justice was able to deliver the purchase experience that paired you with the perfect CPO X2! Enjoy the fall driving season and thank you for choosing Otto's.
"Great experience and a great vehicle" What a great experience, no pressure, great knowledge and an unbelievable X5. Thanks Justice for your professionalism. They X5 is even better than I could have imagined.
Business response:
Excellent! Thank you for recognizing the purchase experience facilitated by Justice. We're thrilled to hear you are enjoying your new X5.
"From the test drive through the final paperwork and..." From the test drive through the final paperwork and beyond totally painless. The Brians, B. and D., both provided, and continue to provide, excellent service
Business response:
Thank you for your wonderful endorsement of the services delivered by both Brian's. That's the Otto's BMW way of doing business!
"Brian was very knowledgeable and professional when I..." Brian was very knowledgeable and professional when I bought my BMW from him. He gave me a competitive price and also took care of a few small items the car needed. I recommend Brian for your vehicle needs.
Business response:
Thank you sharing your recent purchase experience with Brian. We're delighted to hear you were so pleased. Thanks again for choosing Otto's.
"Otto BMW dealer was excellent. Everything was ready when..." Otto BMW dealer was excellent. Everything was ready when we arrived to pick up our car. They were very courteous and spend enough time to go over the car.
Business response:
It is gratifying to hear of your excellent experience. We want you to enjoy all of the features you new BMW has to offer. Thank you for choosing Otto's.
"Great experience | Sales, Dealer, & Finance" I highly recommend Otto’s and Ian Martin. Ian and the sales managers were fair and transparent during the deal process. The finance process was quick and they did not oversell the add on’s. The new dealership facility is top notch with great amenities.
Business response:
We're so pleased to hear Ian M and the sales team made your purchase the easy and efficient experience it should be. We're happy to hear you enjoyed our updated and expanded facilities.
"Easy buying experience " Scott was a great salesman to work with. He was able to answer most of my questions by email before coming into the dealership. Not only was I able to get a good price on a great car, but I was very surprised at the exceptional service. Scott went above and beyond to make the delivery of my new car a memorable experience. I would highly recommend Scott at Otto’s for anyone in the market for a new BMW
Business response:
It is truly gratifying to hear Scott was able to deliver the exceptional experience we strive to provide for our valued customers. Thank you for choosing Otto's.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.