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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Another great experience at Otto’s" We all know the cars are great - the latest purchase a 2019 530e is our fifth BMW. What makes OTTO’S different is the people. I’ve worked with Ian Martin on 2 vehicle purchases this year. Like I always tell him, he makes it easy and painless. We usually trade a few emails before agreeing on terms. The delivery experience has always been a pleasure. This time around, it was enhanced by Rob Madden - the BMW genius who knew every nook and cranny and saved me some owner’s manual reading time.... read more
Business response:
Thank you for your loyalty to Otto's BMW and your wonderful compliments for Ian in making your purchase the easy experience it should be. Additionally, thank you for recognizing Rob Madden. We want you to enjoy all that your BMW has offer. Thanks again for choosing Otto's BMW!
"Great experience! Wonderful salesman. Love my BMW! Every..." Great experience! Wonderful salesman. Love my BMW! Every one was very friendly and helpful! Would highly recommend to family and friends! Ian was my salesman, he found my dream car! Thanks BMW
Business response:
Outstanding! It is truly gratifying to hear that Ian was able to help you find just the BMW you were looking for. Thank you for choosing Otto's BMW!
"New 7 Series" We have been customers of Otto’s for 17 years and have always had a great experience. Justice is an excellent salesperson and Brian is the genius that has helped us familiarize ourselves with all the new features in this new 7 Series. We get a new 7 Series every 3 years and the experience only keeps getting better. What a great team that we are fortunate to work with.
Business response:
Outstanding! Thank you for your wonderful endorsement of Justice and Brian. We want you to enjoy all that your new 7 series has to offer and are truly grateful for your loyalty over the past 17 years. We look forward to many more!
"Easy to Work With" I was looking for a CPO BMW wagon or small SUV. I saw one on the website that I really liked. Just before I got to my appointment, I received a call stating that it had been sold at an event the night before, but Scott had one that he thought would fit my requirements that I outlined in an email previously. When I got there, the vehicle was ready for a test drive and was just what I was looking for (aside from the exterior color which is really a minor detail). We went inside after the test drive, discuss... read more
Business response:
It is truly gratifying to hear that Scott was able to tailor your purchase experience to your specific needs. That's just part of the Otto's BMW difference. Welcome to the Otto's family.
"Another Home Run" I am a repeat customer for a reason. Ian and the team are consummate professionals that just so happen to also love the cars they sell. From my initial general interest email to the last signature, everything went smoothly and I never felt pressured. Everything was explained thoroughly and we walked through every piece of the transaction as well as the car itself. Ottos, and Ian, will have my business moving forward as well as anyone I can send their way.
Business response:
Thank you for your wonderful endorsement of Ian and the team here at Otto's and thank you for being a valued member of the Otto's BMW family!
"The best" Scott is the best. He took care of every detail. Made my purchase of my first BMW very friendly and made and still makes me feel like one of the family. I am BMW for life.
Business response:
Excellent! We're pleased to hear Scott made your introduction to BMW a great experience. Welcome to the Otto's BMW family!
"Excellent From Beginning to End" Top notch! Cannot say enough about the level of service we received from Scott & the entire team! The entire process was seamless from start to finish.
Business response:
That's our goal for you every time. We delighted to hear you enjoyed working with Scott and the Otto's BMW team!
"My BMW Rebirth " I was very sad to retire my BMW after serving me for 312k miles but Scott made the experience enjoyable. Thanks Scott for helping me put away the past and starting my new journey 😀.
Business response:
Here's to the next 312K! Congratulations and thank you for your recognition of the experience delivered by Scott!
"So easy to get a new car!" I mad an inquiry with Scott Gately about a possible lease of the new BMW X7 suv. Scott made the process and paperwork easy and Brian the X7 genius had us learn all the features of the vehicle. I have used Ottos before for my older BMW 650 convertible but this is the first time I have leased a new vehicle from them. I highly recommend Scott and Ottos BMW.
Business response:
Thank you for your recognition of Scott and Brian for facilitating a great experience on your X7 lease. Thanks again for choosing Otto's.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.