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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"My go to place 3 cars in a row..." I’ve just leased my third car from Otto’s. They are fair, professional and the service continues to get better and better. I really enjoy working with Justice. He is super knowledgeable and has a good sense of what I like - what extras fit my style and which do not. I don’t feel the need to negotiate. He gives me a fair price and I’ve loved all three cars.
Business response:
Understanding what is important to you is critical to our ongoing success. It is gratifying to hear that once again Justice found the fit that is best for you. Thank you for being a valued member of the Otto's BMW family.
"Great Experience; Great Pricing" Very easy to do business with. Pricing was below other dealers. Processes to get quote, test drive and purchase were efficient. The dealership itself is attractive, comfortable and convenient.
Business response:
We know your time is valuable and we want to facilitate the most efficient and pleasant experience possible. Thank you for choosing Otto's!
"Great buying experience " Scott was nothing but professional and courteous through the whole buying experience. His knowledge of BMW was very helpful in making the right choice. Would highly recommend Scott and the dealership for purchasing a new or used BMW. It was worth the drive from Maryland.
Business response:
We're happy to hear that Scott ensured the distance you traveled from Maryland was so worthwhile. Thank you for choosing Otto's.
"Amazing Experience that made us " From our initial phone call to driving off in our new vehicle, we never experienced anything less than genuine and sincere customer service with customer focus. Dallas, in administration was warm and welcoming over the phone and paired us with Scott, in whom we now have complete confidence. Scott was both professional and knowledgeable yet he never lost touch with being in tune with our concerns. He addressed each and every item we brought to his attention and now we are driving our first B... read more
Business response:
Thank you for your wonderful compliments for Dallas and Scott. It is truly a team effort here at Otto's. Ensuring we completely understand your needs ensures we find the BMW that suits you best. Welcome to the Otto's BMW family!
"Experience at Ottos BMW" Had great experience at Ottos buying my second BMW 535i. Ethan Lilly was a great salesmen, very efficient without the high pressure. I would absolutely work with Ethan again!
Business response:
Excellent! We're so pleased to hear you enjoyed working with Ethan to find the right BMW for you. Thank you for choosing Otto's!
"Made buying a car easy and stress free." Justice Mogano was awesome to deal with. He made the buying experience very easy and stress free. I would buy again from Justice and Otto BMW.
Business response:
We're delighted to hear Justice made your purchase the easy experience we strive for it to be. Thank you again for choosing Otto's.
"The Best customer service in the world" The service that Justice Mogano & Kevin the sales manager is top notch,I would recommend them to my grandma & grandpa, trust me I have been there since the year o5 & love it still
Business response:
Thank you for your terrific compliments for Justice and Kevin. We are truly appreciative of the long term relationships we develop with our Otto's BMW family.
"The best" I have purchased or leased 4 BMWs with Scott over the years, and he has always taken the best care of me. He is a true professional.
Business response:
Thank you for your wonderful endorsement of the service provided by Scott. A continuous relationship is so valuable to us.
"The unenviable, yet inevitable, task of car shopping was..." The unenviable, yet inevitable, task of car shopping was made as painless as possible by Mr. Lilly. On my first stop of three dealerships Ethan and I went out in a 550 and 540, both CPO. They were two different generations of the 5 series with two different versions of iDrive and Ethan ran me through all the pros and cons of each. He was extremely helpful in my ultimate decision to buy a 2017 540i xDrive at Otto's BMW in West Chester. The experience for buying, de... read more
Business response:
It is gratifying to hear Ethan was able to assist you in making a truly informed purchase decision. Congratulations on your 540 and thank you for choosing Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.