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BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Alan's profile image
Alan 
6 years ago

"THE BEST" I have purchased my last 4 vehicles there and they are the best. When you need service they always offer a loaner,. And you never pay anything under warranty except tires,. Justice is absolutely the best salesman and person ever,. I would not buy from anyone else. 

Business response:

Thank you for your wonderful compliments for Justice and the Otto's team. It is truly gratifying to hear you have been so pleased! 

Mike's profile image
Mike 
6 years ago

"Professional & Courteous Service" Lorenzo was extremely helpful helping us find the right car to fit our needs. He was professional and extremely courteous during the process and, when he delivered the car, he was very helpful explaining the use of the equipment. 

Business response:

We're so pleased to hear Lorenzo facilitated the superior purchase experience we strive for every day. We want you to enjoy all the features you new BMW has to offer. Thank you for choosing Otto's BMW. 

SusanRumford's profile image
SusanRumford 
6 years ago

"Rob was super friendly & knowledgeable about my new 2020..." Rob was super friendly & knowledgeable about my new 2020 X5. It has many new features from my 2016 x5. Highly recommend him to assist any new buyer. 

Business response:

We want you to be able enjoy all the features your new BMW has to offer. We're pleased to hear you enjoyed working with Rob. Thank you for choosing Otto's. 

MEP's profile image
MEP 
6 years ago

"Robby was efficient knew his deity and answered ALL my..." Robby was efficient knew his deity and answered ALL my questions now if I can remember it all!!! Thanks so very much Robby and best wishes to you in your new endeavor !! Mep 

Business response:

We're happy to hear Rob was able help familiarize you with all you new BMW has to offer. Thank you for choosing Otto's. 

Lisa C.'s profile image
Lisa C. 
6 years ago

"Professional, Polite, Knowledgeable & Friendly" Ian Martin was extremely helpful finding the right “surprise vehicle” for me with my husband. When we arrived everything was ready for us. My husband has had several BMW’s (all from Otto’s) this is my first. So far I’m having fun with my X3. Thanks Ian for all your help and I’ll see you on my first service appointment. 

Business response:

Congratulations on your new X3! We're delighted to hear Ian M was able to help find just the right one for you. Welcome to the Otto's BMW family. 

Mike D's profile image
Mike D 
6 years ago

"Rob did a great job of explaining the vehicle's many..." Rob did a great job of explaining the vehicle's many benefits and features. He saved me a lot of time. He'll be a good salesman. 

Business response:

Outstanding! We're happy to hear Rob was able to help familiarize you with all the features your BMW has to offer. Thank you for choosing Otto's, 

rayrogowski's profile image
rayrogowski 
6 years ago

"2019 M5" Ian did a great job walking me thorugh the options, availability and quickly got me into the M5 I was searching for several months. Great job, friendly and patient. 

Business response:

Excellent! It is gratifying to hear that Ian W helped getting you into the M5 you were looking for efficient and informative! 

bobanddarlene's profile image
bobanddarlene 
6 years ago

"A Long Lasting Partnership" Me and my family members have leased a total of 11 cars from Otto's over the years. This agency provides a friendly, comfortable environment which puts you at ease as soon as you walk thru the door. Justice Morgano, who has serviced my husband and I since the beginning of the relationship, has always given us exactly what we wanted without any gimmicky sales pitches .The service department is excellent. and has always been accommodating,..going above and beyond the norm . I would highly recommend... read more

Business response:

Thank you for being loyal, long time members of the Otto's BMW family. The relationship between you and Justice and our team is so important to us. 

Shun's profile image
Shun 
6 years ago

"Great experience to buy a car from Otto's BMW" The sales team had done an excellent job to answer my questions about the car that I interested and offer me the best price and detailed delivery. 

Business response:

Excellent! We know a well informed purchase is a confident one. Thank you for choosing Otto's. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.