This profile has been claimed by the business owner or representative.
BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Purchase of New BMW X3" Excellent experience purchasing a new BMW X3 M40i. Justice was very patient and helpful in the purchase process. Particularly liked the availability of Brian to answer all of our questions about the many, many features of the car. Having the ability to meet with Brian after owning the vehicle for about a month really helped in understanding the many nuances of the X3.
Business response:
Outstanding! Thank you for your complimentary words for the purchase experience facilitated by Justice and for your endorsement of your follow up Encore visit with Brian. We want to familiarize you with all of the features your new X3 has to offer. Thank you again for choosing Otto's BMW!
"Bought new M240 " My experience was outstanding. Scott is a true professional. He was patient, knowledgeable about the product, accommodated my schedule, took care of all the paperwork/details. It was almost effortless on my part.
Business response:
Excellent! Thank you for your wonderful compliments for the purchase experience delivered by Scott! Enjoy your M240!
"Great car buying experience!" I came into Otto's to buy my second BMW and Brian was exceptionally helpful. No pressure..he listened to what I was looking for and directed me in the right direction. No pressure from Brian - he knew what I was looking for and he found it. Great follow up too....to make sure I was satisfied and to offer any further assistance.
Business response:
Understanding your needs is key. We're pleased to hear Brian was able to find the right BMW for you. Thank you for choosing Otto's.
"Kind help from Scott Gately" Scott is quite a kind guy. He replies quite fast even it is not in work hour. He patiently takes me to check every part of the car.
Business response:
Thank you for recognizing the efforts of Scott on your recent purchase and thank you for choosing Otto's BMW!
"NMW 540i purchase" Scott was fantastic throughout the process. Quick, easy deal at a fair price. No going back and forth to a finance manager. Negotiated the emails over text. Was in the car the next day. Would definitely recommend Scott for anyone in the market for a new BMW.
Business response:
We know your time is valuable. Great to hear Scott was able to facilitate the convenient experience that worked best for you. Thank you for choosing Otto's.
"Exceptional Sales Rep" the only thing that topped the satisfaction with my vehicle was the level of professional and attention received from my client advisor Heath Cameron. Every step and detail was carefully reviewed and explained by Heath. He took extra time where I needed and made the entire car buying experience one of the best I have experienced in buying from many dealerships over the years. I would highly recommend purchasing a vehicle from Otto's BMW and make sure you ask for Heath.
Business response:
Excellent! We are so pleased to hear Heath delivered the superior experience we are known for here at Otto's BMW. Thank you for your wonderful endorsement.
"Very professional and transparent." One of the best dealerships in the area where you get it all! They always treat you right. I was former Jess Kreider customer in past years.
Business response:
Excellent! Thank you for being a long time loyal member of the Otto's BMW family!
"Top Notch Experience" Scott was truly a pleasure to work with when buying a car. He is courteous, professional and interested in you as an individual. I can honestly say I enjoyed the experience and actually had fun. He was very knowledgeable about the features and did a great job demoing it all for us. An added plus is that Scott handled both the sales and financing. I highly recommend Otto's and Scott.
Business response:
Thank you for your fantastic endorsement of the sales experience delivered by Scott and thank you for choosing Otto's BMW!
"Internet Purchase" I recently purchased a pre owned X5 from Otto's. The entire car buying process was made so easy, Otto's is extremely professional, courteous, honest and trustworthy. Scott Gately made the car buying experience so easy. Scott answered any questions I had regarding the car or the warranty that was purchased. Scott is a true asset to OTTO's. I would highly recommend OTTO"S and would absolutely purchase another car from them. Thank you for all of your help.
Business response:
We're so pleased to hear Scott delivered the perfect experience for you. Welcome to the Otto's BMW family!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.