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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"The best experience ever!" Scott was amazing, the process was short and sweet but yet very informative. I talked me through every step and was very clear in letting me know what would be more beneficial for me. Purchasing the car was by far the best experience ever!
Business response:
Thank you for your complimentary words for the efficiency and knowledge Scott brought to your purchase experience. We appreciate your business.
"Best used car purchase experience!" We visited Otto’s BMW for a certified pre-owned convertible with low mileage. We had also hoped for a vehicle in a limited color selection. Our model was there-a 428i XDrive in silver, on the showroom floor! Ian Martin was selected to handle our inquiries, and he was excellent! He was straightforward and quite knowledgeable about the car- inside and out. He was highly competent in all aspects of the sale. He also was well-versed in going through the technology after we purchased it, as we... read more
Business response:
We're happy to hear we had the convertible you were looking for and that Ian M was able provide the knowledgeable and efficient experience that suited you best. Thank you for choosing Otto's.
"Great experience with all negotiation done online!" I traveled all the way from North NJ to buy a car from Ian Welsh, and I was not disappointed. I was interested in a loaner the Otto's had up on their site and reached out for pricing. Ian made it easy to get pricing through email and after a brief phone conversation, we agreed on terms and did most of the paperwork over email. I went in on a Saturday morning to pick up the car and the process was quick and easy. Everything was as discussed, and I was in and out in less tha... read more
Business response:
Wonderful! It's great to hear Ian W made it so easy and efficient to do business with us from a distance away!
"Raheem really is a Genius" Raheem's patience and knowledge in introducing me to the incredible technology that my new car can achieve was an amazing experience! He is an asset to your firm and I am thankful to both Raheem and Heath for an amazing car buying experience! Thank you!
"Extraordinary Experience" This was my first time at Otto’s and I would like to commend their professionalism and plethora of knowledge on the product. I’ve never felt more confident driving off of a lot understanding my car. Thank you to Scott and the Otto’s crew for an excellent experience.
Business response:
Your confidence in your purchase is is the key to your overall satisfaction. We're so pleased to hear Scott and our team delivered that experience for you. Thank you for choosing Otto's.
"Great Sales Team!" The Sales Team at Otto's is great. Justice is definitely on top of everything and worked with me on getting what I wanted. Even helped with the price a little bit more right at the end. He was very professional and knowledgeable. Would recommend using Justice for your next car purchase for sure! Dealership was friendly and a very nice environment to walk in to.
Business response:
Excellent ! Thank you for your wonderful endorsement of the sales experience provided by Justice and you for choosing Otto's BMW. Enjoy the summer driving season!
"Great experience!" After owning a competitor’s model for the past several cars, it was time to.brach out. I began on-line and was super impressed by the excellent guidance I received at Otto’s BMW. The attention I received was complimented by my Advisor Heath. After the sale, the excellent service didn’t end there. The trading I received for my vehicle was fantastic as well. I highly recommend that your next driving experience start at Otto’s.
Business response:
Outstanding! We're so pleased to hear Heath and our team have provided a great introduction to your BMW experience. Welcome to the Otto's BMW family.
"BMW Genius Help" I recently had questions about my new Z4M40 and had spent over an hour trying to get help through my car manuel. Finally, I called Otto's and spoke with Raheem Barnett, BMW Genius. In less than 10 minutes, Raheem solved all my problems. This is a GREAT dealership with GREAT people working there!
Business response:
Excellent! We're delighted to hear Raheem was able to assist you so effectively with your questions. Our Genius team is always ready to assist in helping you to enjoy all the features your BMW has to offer!
"Excellent service ever received at a car dealership!!!" You know how a car dealership can get you at times. But this has to be the smoothest purchase of my brand new BMW ever. Scott G. was my salesman and he’s too good. He’s honest and will work with you to get to a comfortable position you can’t imagine. Seriously! Whether you are in the area or not, and if you plan to buy a bimmer, this is THE place to be. Look for Scott if you get lucky. :)
Business response:
Thank you for the wonderful endorsement of the purchase experience crafted by Scott. We are thrilled to hear you were so pleased. Thanks again for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.