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BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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mark.j.lowrey's profile image
mark.j.lowrey 
6 years ago

"Another Great Experience " Just leased my 4th BMW from Otto's, working with Scott. Working with Scott was the most efficient, low stress experience. Even though I live in Philly, I continue to come out to Otto's because it's a great experience. Looking forward to working with Scott again for the next one! 

Business response:

We're delighted to hear you have enjoyed working with Scott. Purchasing your new BMW should be easy and efficient. Thanks again for choosing Otto's. 

Pondosan's profile image
Pondosan 
6 years ago

"Excellent experience!!" I recently visited Otto's BMW with the intent on finding a newer model car to replace my trusty 2011 328i X-Drive. I had my mind set on a Certified Pre-Owned car, either an X3 with the turbo 4 cylinder or an X5 with the turbo 6 cylinder. I drove both and decided on the X3. I was assisted by Genius Ethan and Sales Rep Justice....both were knowledgeable about both models and helped me make my decision......that was the hard part. The actual trade-in and purchase process went smooth and Justice was able... read more

Business response:

Outstanding! We're delighted to hear Justice and Ethan delivered the knowledge and efficiency to make a great purchase experience for you. Enjoy the summer driving season on your new X3! 

sheenasingh70's profile image
sheenasingh70 
6 years ago

"Amazing and efficient servixe" We have been going to Ottos BMW for the last 7-8 years. We were given Scott’s reference by a dear friend and changed from our local bmw dealership down the road to Ottos which is a food 30 minute drive. Scott made the process so seamless and was accommodating to all our needs. He was fair and very reasonable In our negotiations with him. This is our third time with Scott and it gets better and better every time. I look forward to our journey for many many more miles! 

Business response:

Your long time satisfaction is great compliment for Scott and our team. Thank you for being loyal members of the Otto's BMW family. 

KOuten15's profile image
KOuten15 
6 years ago

"Scott is the best! " This was the best car buying experience I’ve ever had! This was the quickest and most efficient process I’ve ever encountered. Scott was great, educated and he made the transaction smooth as possible. Unless I move across country I don’t think I’ll buy a car from anyone else! Scott keep up the great work! 

Business response:

Thank you for your wonderful recognition for Scott for the sales experience he facilitated for you. It will be our pleasure to pass along your kind words. Thanks again for choosing Otto's. 

Sumit's profile image
Sumit 
6 years ago

"Really glad to have chosen Otto's." I bought the car about a week ago and couldn't be happier. Justice, my salesman was exceptional throughout the process. He knew literally everything there is to know about the car and financing it. I will definitely be recommending this dealership and especially Justice to anyone looking for a bmw. 

Business response:

We're delighted to hear you enjoyed working with Justice! Your recommendation is our highest compliment. Welcome to the Otto's BMW family! 

sknp50's profile image
sknp50 
6 years ago

"Great Experience" Scott our salesman was great to work with and also the geek guy explain everything about the car.this is are first BMW I love the car 

Business response:

Excellent! We're pleased to hear you enjoyed working with Scott and our BMW Genius team. Enjoy the summer driving season. 

DRW_M340i's profile image
DRW_M340i 
6 years ago

"Excellent Service" I went to Otto's to check out the new M340i. I met with Ian and he was very friendly and knowledgeable. The car was not at the dealership but Ian setup an appointment at my convenience to have the car there for me to look over and test drive the model car. When it came time to talk numbers, Ian was honest and straightforward with me and with Wilmer's help, was able to work out a great deal for me. When my wife and I went in to sign the paperwork and pick up the car, the experience was very welcoming and p... read more

Business response:

Outstanding! Thank you for your wonderful compliments for our sales and finance team members. Welcome to the Otto's BMW family! 

joeconsumer1's profile image
joeconsumer1 
6 years ago

"Easy, straightforward process" I like to buy my cars at the dealer that will service them so when Ian was willing to work out numbers over email before I came in, buying from Otto's was a no brainer. Combine that with a large selection of inventory and convenient location, and it really makes Otto's the clear choice for BMW shopping. 

Business response:

We're delighted to hear we could make your purchase experience the convenient and easy process it should be. Thank you for choosing Otto's BMW! 

Ggoodreds's profile image
Ggoodreds 
6 years ago

"Friendly people and easy process" I walked in with the intention of purchasing a certified pre owned X5, and Jay could not have made it easier. He took me around the lot, giving me the perfect amount of detail without over-doing it like everyone knows salespeople can do. (I’m also a salesman) Once I picked the one, the buying process was great. Jay and Melissa really helped out with payment details, registration, and trading in my old car. Both of them were down to earth, friendly, and not afraid to crack a joke or two, whi... read more

Business response:

We could not ask for anything better! It is truly gratifying to hear our whole team delivered the experience that suited you best!. We want you to enjoy your new BMW to its fullest. Enjoy the summer driving season! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.