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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Excellent Experience " The entire process was seamless and efficient. The team was extremely knowledgeable and was able to provide exactly what we were looking for, versus what was simply available. Excellent experience.
Business response:
Excellent! That's our goal for you every time. Thank you for recognizing the knowledgeable and efficient experience delivered by our sales team. Enjoy the summer driving season!
"Very friendly and attentive" This was our first visit to Otto’s and also our first BMW purchase. We were greeted warmly when we entered the dealership. Ian M. was very attentive and asked questions ensuring he knew exactly what we were looking for in a new car.
Business response:
Making sure we fully understand your needs is the key. Thank you for your recognition of the great experience facilitated by Ian M.
"Awesome Experience " Just completed my 9th purchase from Ottos and sales professional Heath Cameron. Like all of the others this was literally seamless. I was in and out in less than an hour. The service was white glove, negotiations were easy and the car is incredible.
Business response:
Outstanding! Thank for your wonderful compliments for Heath and for being a long time valued member of the Otto's BMW family!
"Otto's was a pleasure " Ian Welsh at Otto's BMW made my purchase of a certified per-owned BMW a pleasure. Ian made every effort to address all of my questions and accommodate my schedule during the purchase process. I am extremely pleased with my new vehicle as well as my treatment at Otto's. I highly recommend both Ian Welsh and Otto's for anyone looking to purchase a BMW!
Business response:
We're pleased to hear Ian W was able to facilitate a purchase experience that accommodated your needs so well. Enjoy the summer driving season.
"They go the extra mile!" My first purchase of a BMW was at Otto's in 2013. After several failed attempts to rectify a squeaky door, the owner gave me a call. Knowing that I was not happy with the remedy for the squeaky door of my brand new car, the owner invited me to the dealership and gave me an offer that just blew me away. With a small adjustment to allow for the mileage on my car, Mr. Vadasz allowed me to order a new car. WOW! Otto's has earned my business, my loyalty. Just took delivery of a 2019 330i. After several w... read more
Business response:
We are not satisfied until you are. Thank you for recognizing the efforts of our owner and team members. We're delighted to hear you are enjoying your new 330i.
"BMW Genius" Brian Menda did an outstanding job at walking me through all of the features of my new BMW. He was extremely knowledgeable and great approach.
Business response:
Thank you for your recognition of Brian. We want you to enjoy all BMW has to offer!
"First BMW - An Experience to Remember!" This was my first BMW purchase and I couldn't be happier. Justice Mogano was very knowledgeable and made sure I knew everything about the car and introduced me to the BMW difference. The entire experience, from first phone call to driving off the lot, was nothing but professional, supportive, and extremely customer focused. I would have no hesitation in recommending Otto's and Justice to anyone thinking of a move to BMW.
Business response:
Thank you for your recognition of Justice in facilitating a superior purchase experience. We truly appreciate your business!
"Great, friendly experience purchasing an off-leased vehicle" I was looking for a 2016 off-lease fully loaded BMW 3 series to replace my 2006 BMW 325i. Scott listened closely to my needs and recommended options for me to consider. He searched diligently until he located a car that was a good match. He was always very friendly and never tried to sell me more than what I needed/wanted. I would recommend him without reservations. Also, Otto's did a great job of prepping the car. When Scott delivered the car, it was immaculate.
Business response:
We're delighted to hear Scott was able to help you find the BMW that suited you best. Thank you for choosing Otto's and enjoy the summer driving season!
"Great service!" This is the second car I purchased from Otto's. Justice Mogano is excellent to work with. Very customer oriented. Makes it hard to go anywhere else!
Business response:
Thank you for your recognition of Justice. We want to be your first stop for all things BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.