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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Best Car Buying Experience That I’ve Ever Had" I went into Otto’s BMW looking for a used vehicle. Not only was their inventory huge, but their staff was very friendly. My salesman, Scott Gately, made it incredibly easy to get the car that I wanted. Not only did he have it ready for a test drive immediately, but he also sat down and worked out numbers with me in order to get the payments as close as they could be to my budget. Scott was able to make the deal happen and able to fulfill all of my other requests along with the ... read more
Business response:
It is gratifying to hear that Scott was able make your purchase the easy and efficient experience you were looking for. Welcome to the Otto's BMW family!
"Simply the best!" I worked with Scott at the recommendation of a colleague/partner. This was easily one of the quickest no-nonsense car buying experiences ever! I had been speaking with two other dealers for a similar car, and I reached out to Scott and the deal was done in less than 24 hours. Also, the pick up of the vehicle could not have been easier. I was in & out very quickly (< 30-40 minutes), and off I was in the car I wanted with great terms. I hope to get my next vehicle with Scott and recommend him highly to all m... read more
Business response:
Outstanding! We know your time is valuable. We're pleased to hear Scott was able to facilitate the purchase experience you were looking for. Thank you for choosing Otto's BMW!
"Scott made it easy" From my initial walk in to vehicle purchase Scott made the experience easy and enjoyable. He volunteered a lot of useful information about the car and the amazing technology that the car comes with. Highly recommend Scott to anyone looking to purchase. Raheem did a nice job with the genius appointment as well. Overall a great experience at Otto’s.
Business response:
Outstanding! We're delighted to hear Scott and Raheem facilitated a great purchase experience for you. Thank you for choosing Otto's BMW!
"Encore service" Highly recommend the Encore appt Ottos offers after you get your new car. Even if you think you know everything about it, you will discover something new and cool like how to search for anything by writing the first letter on the control knob. Very cool BMW! Thanks Raheem.
Business response:
Thank you for coming in for your Encore visit. We're happy to hear you were able to learn more about all the features your BMW has to offer and how they can enhance your experience.
"New M5 delivery" Heath Cameron continues to surpass our expectations! Awesome sales and delivery! This is our 10th BMW from Heath and it was PERFECT! Must also mention the service staff...Chris Clayton runs a top notch service department! Our advisor, Rob Johann makes EVERY service experience, and there aren't many because these are awesome cars, PERFECTION! Buy from this company, especially Heath! You won't regret it!!!!
Business response:
Outstanding! Thank you for being a valued member of the Otto's BMW family and thank you for your wonderful compliments for Heath, Chris and Rob!
"Ease of transaction " Scott Gately is friendly & easy to deal with. However, Scott also mentions every important necessary detail. It takes very little time to accomplish everything, as he is well prepared specifically for me.
Business response:
We know your time is valuable. We pleased to hear Scott delivered the friendly and efficient experience that is important to you. Thank you for choosing Otto's.
"Francesca’s X2" Dealt with Otto’s owner, Michael Vabez since 1972. Two BMW family recommend sales Justice and Wilmer have helped us move to a new X2. Longtime satisfied customer.
Business response:
Thank you for being a valued long time member of the Otto's BMW family and your kind endorsement of Justice and Wilmer!
"Another great buying experience " It is a pleasure to work with this dealership. It’s a pleasure to work with a group that is really professional. Working with Heath, Kevin, and Wilmer could not have gone any smoother. We had another great experience at Ottos
Business response:
Thank you for recognizing the great service delivered by Heath, Kevin and Wilmer. We are delighted to hear you have once again had a great experience!
"5th BMW" This is our fifth purchase from Otto’s BMW through Heath Cameron. Every time he has delivered exceptional service and found me the right car, even when I wasn’t quite sure which model I wanted next. In November we will acquire our sixth BMW, and we wouldn’t deal with anyone but Heath. Wilmer is also an amazing part of the team, and he’s representative of the class act that is Otto’s. I couldn’t imagine going to another dealer.
Business response:
Excellent! Helping you find just the right model for you is the key to a successful long term relationship. We're so pleased to hear that Heath and Wilmer have been great partners for you. Thanks again for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.