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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Great car, great experience" Experience was seamless and everything was delivered as promised. Bought my first car there in 2001 and still returning today. Great job to the Otto's team!
Business response:
Thank you for the great review and for your continued business!
"Friendly" Autos BMW was friendly, patient, helpful and an overall great experience. They were very forthcoming in the negotiation and were helpful when talking through options and ancillary services.
Business response:
Thank you for the great review! It's our goal to guide all of our customers through the process at their own pace!
"Car Purchase" Our sales representative Scott was very efficient in helping to select and complete the transaction on our new X4. Very professional and made the experience quite easy for us.
Business response:
We're pleased to hear Scott delivered the easy and efficient experience buying a BMW should be, Thank you for choosing Otto's!
"Ian's amazing" I just want to say that dealing with Ian at Otto's was an absolute pleasure. Perhaps the most seamless transaction that I've ever had. He was quick with answers and his response time was always within reason. Couldn't ask for anything more.
Business response:
Excellent to hear Ian W made your experience responsive and seamless. We truly appreciate your business.
"Meeting with Genius" My lease expired May 1. Dealing with Ralph as to getting me in a new lease was a pleasure. He considered not only my budget but also my needs and wants and set me up with exactly what I was looking for. As usual, Ralph was a please to work with. About a week or two after picking up my new BMW, I received an email from Raheem inviting me to come back to Otto's for a visit with him to resolve any questions I had with my new car. I took advantage of the offer and spent an hour this week with Raheem this we... read more
Business response:
Outstanding! We're so pleased to hear that once again Ralph was able assist you so effectively. We're also delighted to hear you were able to make such efficient use of your Encore visit with Raheem. We want you to be able to enjoy your new BMW to the fullest!
"Thank you Justice for another great experience" This is our third BMW and it has always been a great experience purchasing a car with Justice and having our maintenance performed at Otto’s.
Business response:
On behalf of Justice and our service team we are delighted to hear you have been so pleased. Thank you for being loyal members of the Otto's BMW family.
"The Start of Something Good" I have purchased more cars than I care to admit. I always enjoy researching which vehicle(s) I might be interested in but dreaded the car-buying experience. From the moment I stepped into Otto's showroom and met Scott, I was immediately put at ease. Scott is a very personable and respectful salesman. He was truly interested in helping my wife and I learn more about the car we were interested in. Scott was very informative during our drive and before I knew it, I felt like I was talking to an old... read more
Business response:
Outstanding! Thank you for your wonderful recognition of Scott for the exceptional purchase experience he facilitated for you and your wife. Thanks again for sharing your great feedback.
"I didn’t know what was possible until I found it! " After a year of looking for THE car - I found it at Otto’s. Being someone who needed lots of questions answered, an unpressured environment and people with true knowledge/love of their cars, I had a number of other dealership experiences that fell short. As I take my first drive home in my new ‘purple’ BMW, I feel as if I’ve entered an entirely new galaxy filled with awesome tech, a beautiful car, a truly engaging driving experience and people who know why they work where ... read more
Business response:
Outstanding! We are absolutely delighted to hear of your wonderful experience. Finding the right BMW and helping you enjoy all it has to offer is our goal every day. Thank you for recognizing both Scott and Brian for their assistance to you and thanks again for choosing Otto's BMW.
"Car Shopping made easy" Never have I had such an easy time buying a car. Scott got me exactly what I wanted and I was in and out so quickly. Would definitely recommend both him & this dealership if your in the market for a new car.
Business response:
Finding just the right BMW for you is our goal every day. We're delighted to hear Scott made that the easy experience it should be. Thanks again for choosing Otto's.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.