BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
Select a rating
sean_lyba's profile image
sean_lyba 
6 years ago

"Excellent " Very nice, very professional, easy, and fast. Came from Hampstead Maryland to buy my 328i Xdrive and it was 100% worth the drive, nicest car dealership I have ever seen, Thanks for all the help Justice. 

Business response:

It is truly gratifying to hear Justice was able to make the distance you traveled to do business with us so worthwhile. Enjoy your 328 xdrive! 

BMW's profile image
BMW 
6 years ago

"Excellent" My first time dealing with Otto's. First class dealership. Scott was friendly and very knowledgeable. He makes the car buying experience hassle free and enjoyable. I intend on referring Scott and Otto's to my clients, friends and family. 

Business response:

Thank you for your endorsement of Scott for the buying experience he provided to you. Welcome to the Otto's BMW family. 

Tux's profile image
Tux 
6 years ago

"Outstanding" The entire experience was just relaxing..enjoyable actually..and my sales associate made the experience( I’ve leased numerous cars of various makes) one of the best car purchases I’ve gone thru .. 

Business response:

We're delighted to hear Ian M made your purchase here at Otto's the easy and enjoyable experience it should be. Thank you for choosing Otto's. 

kolli's profile image
kolli 
6 years ago

"Excellent Service " Otto's BMW is best location to buy car as I had very good experience while buying car and Encore service. At this center, client Advisor "Noel Montesano" helped for buying car and, BMW Genius "Raheem Barnett" helped for Encore session and, both are provided best services. Overall I had really good experience with "Noel Montesano" and "Raheem Barnett" at Otto's BMW location and, I recommend this center. 

Business response:

Excellent! We're happy to hear Noel facilitated a very good buying experience while Raheem was able to deliver the knowledge to help you enjoy all the features your BMW has to offer. 

2500 Truck's profile image
2500 Truck 
6 years ago

"Pleasant experience!" No sales pressure! Scott was very friendly and great to work with. Everyone was very courteous. We bought a used vehicle and they did a great job detailing it. May be back later to purchase a used BMW. 

Business response:

Thank you for recognizing Scott for delivering a pleasant experience. We look forward to working with you again in the future. Thanks again for choosing Otto's. 

M235 Owner's profile image
M235 Owner 
6 years ago

"Worth the drive" I drove 150+ miles to get to the dealership so I didn't want any unexpected surprises when I got there. There were none and Scott was accommodating of my various requests, including a 2nd test drive. 

Business response:

Excellent! Happy to hear Scott made the distance you traveled worth the trip. Thank you for choosing Otto's. 

Miccacorra's profile image
Miccacorra 
6 years ago

"Fantastic service and super nice team." I enjoyed the experience. I will definitely be back. Scott is the consummate professional. The entire experience was positive. They did a great job in prepping the car for pick up. 👍👍👍👍👍👍 

Business response:

Thank you for recognizing Scott and his ability to provide a excellent experience for you. Thank you for choosing Otto's. 

susan's profile image
susan 
6 years ago

"First time BMW owner" This is our first time owning a BMW. What a hassle free experience with Heath Cameron. Very friendly, professional and easy to work with. He is an asset to the BMW organization. We will most likely be return customers! 

Business response:

We're delighted to hear Heath was able to facilitate a great experience for you. Welcome to the Otto's BMW family. 

x3owner's profile image
x3owner 
6 years ago

"Great experience ... again!!" Just picked up my 2019 X3 [my 3rd] and I love it! Justice Mogano made the transition from end-of-lease to my new vehicle painless. He is thorough and very knowledgeable and was quite helpful in answering all my questions. Otto's is a very customer focused dealership. I've had all my service done there, and they've been a pleasure to deal with as well. 

Business response:

Wonderful to hear Justice was once again able to deliver great sales experience. Thank you for being a valued member of the Otto's BMW family. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.