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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Great service from Ian Martin!" My wife and I were very happy with the attention, professionalism and dedication we received from Ian Martin. We also want to thank Raheem Barnett for all the useful tips during our X1 test-drive and Chad Wood for the attention and patience with all the paperwork. This is our first BMW and of course we already knew it's a great car, but the attention and level of service we saw from everyone at Otto's BMW West Chester really make a difference. I definitely recommend this dealer.
Business response:
Thank you for your wonderful compliments for Ian M, Raheem and Chad. It is definitely a team effort here at Otto's. Welcome to the Otto's BMW family!
"Excellent customer service" I recently bought another BMW from Otto's, working with Heath Cameron. As with the previous cars I purchased from Heath, this was a European delivery, and Heath is knowledgeable about the process and did a great job of doing the extra work that a European pick up can require. On my return, Raheem Barnett did a thorough job of taking me through the details of the software platform for the 430xi, and it is even better than the previous version. Thank you Heath and Raheem!
Business response:
Great to hear of another successful purchase with Heath. The European delivery option really enhances the BMW experience. Thanks also for recognizing Raheem for assisting with the Encore visit to enhance your familiarization!
"What a car! " Great car. Don't pretend to know all the technology. Many thanks to Kevin and Justice. This puppy moves! Travel to New Brunswick on Friday and I am sure it will be a pleasure.
Business response:
Thank you for recognizing Kevin and Justice. Just let us know when you can stop back in for your Encore visit and we'll help you get familiar with the all the features your BMW has to offer. Enjoy your drive to New Brunswick!
"The greatest experience ever for me Heath was the best ever." Heath was so great in selling and showing me all about the car. I would tell everyone to ask for him. He made my experience so easy. He explain every detail and was very organized. He did a wonderful job!
Business response:
We're delighted to hear you were so pleased with the experience delivered by Heath. Thanks again for choosing Otto's.
"Best Car Buying Experience" This was my first experience buying in the luxury car market. I was very impressed with the friendliness of the staff. Everyone made me feel welcome. I got a fantastic deal on my car and the car buying process was pressure-free. Thank you Ian and Wilmer. I Love My BMW!
Business response:
Wonderful!. Thank you for recognizing both Ian and Wilmer for their part in delivering a great purchase experience. Welcome to the Otto's BMW family.
"Great Experience!!" Thanks to Otto’s BMW and Heath Cameron for making my purchase an enjoyable experience!! I highly recommend purchasing your new car from Heath Cameron!!
Business response:
Excellent! We're pleased to hear Heath created the purchased experience you were looking for. Thanks for choosing Otto's.
"Another Great Experience at Otto’s " This is the 4th vehicle we’ve bought or leased from Otto’s, and there is clearly a reason we keep coming back. The staff at Otto’s is always friendly, fair and accommodating. They understand that buying a car is a big decision and they take a no-pressure approach. We’ve worked with Justice M. every time and it’s been a great experience - you truly see the difference in his and Otto’s way of doing things vs. every other car dealer out there. We’ve also referred a few friends to Justice, a... read more
Business response:
Your trust and faith in Justice and the Otto's team is priceless to us. Thank you for being valued members of the Otto's BMW family!
"One of the best car buying experiences - purchased 2" Prior to visiting the dealership I did a little research on our personal trade in values and a few of the cars we were interested in looking at. Upon our arrival we were greeted with a warm welcome and paired with our Client Advisor Ian Martin. My husband and I both test drove vehicles that day. Without hesitation the vehicle my husband wanted to test drive was pulled out of the showroom and Ian paired me with another associate so that I could test drive one I had my eye... read more
Business response:
We are delighted to hear Ian M and our sales team were able deliver a great experience for you and your husband. We are happy to welcome you both to the Otto's BMW family!
"Great experience with Scott" This was my first time buying a car and Scott could not have made it more pleasant or any easier. He was extremely helpful, always answered my questions in a timely manner, and was honest and not pushy at all.I would definitely recommend him to anyone looking for a new car. Thanks, Scott!
Business response:
It is truly gratifying to hear Scott facilitated a pleasant first car buying experience for you. Welcome to the Otto's BMW family!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.