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BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Bgrap007's profile image
Bgrap007 
6 years ago

"Scott is the DEAL maker!" Custom service! It’s all about the experience and Scott hand delivers it. Knowledge, salesmanship and exceptional service! If you drop in, ask them to introduce you to Scott. 

Business response:

Thank you for your valued recognition of Scott and the service he delivered for you. We appreciate your business. 

robert.prantil's profile image
robert.prantil 
6 years ago

"Otto’s Expereince " How can I not be smiling ear to ear. Justice was great to deal with and I now own a bad xxx 430i......can’t wait to get on the road.... 

Business response:

We're happy to hear Justice was able to deliver a great experience for you. Enjoy the spring driving season in your 430! 

Jeff Frazier's profile image
Jeff Frazier 
6 years ago

"Our Third BMW Purchase from Otto's BMW" We have been purchasing our vehicles from Otto's BMW since 2006 upon moving to this area. We could not be happier with each of our of three buying experiences, as each time we felt confident in our choice of vehicle and its configuration. As we will keep a car for several years that we purchase, it is important to us to know we picked the right car and have the support of Otto's staff to keep it in tip top condition for the life of our ownership. Heath Cameron has been our Sales Advis... read more

Business response:

Thank you for your wonderful endorsement of Heath and thank you for being a valued member of the Otto's BMW family. 

David123's profile image
David123 
6 years ago

"Easy to do business with" From the moment I walked in the door, everything went smoothly. From meeting my salesperson to the sales manager and even finance (which can be torture at a normal dealer), I have zero complaints. Highly recommend. 

Business response:

That's our goal for you every time. Thank you for your wonderful compliments for our sales and finance teams and thank you for choosing Otto's! 

MDMSRM's profile image
MDMSRM 
6 years ago

"Terrific experience!" The Otto's team is terrific. From choosing the model that best fit me to ordering the right colors and equipment, they were patient and understanding. As a value shopper, I felt they were fair with pricing as well. Follow up through the entire process was great also. I've purchased several BMWs from Otto's throughout the years. The Otto's team and specifically my client advisor, Ian Welsh, has always been attentive and treated me with respect. They truly work to earn my business and give continued supp... read more

Business response:

We're pleased to hear Ian W once again successfully facilitated the purchase of the BMW that was best for you. Thank you for being a valued member of the Otto's BMW family. 

Ckearon's profile image
Ckearon 
6 years ago

"Easy Peasy" Scott Gately was an absolute pleasure to deal with for the purchase of our certified preowned 535. He made the whole process effortless and we could not be happier with our beautiful car. Chris and Becky Kearon 

Business response:

Easy is the way it should be. So good to hear Scott was able to deliver an effortless experience for you. Enjoy the spring driving season in your 535! 

js's profile image
js 
6 years ago

"new vehicle delivery" Justice knows the product and is very professional in his interaction with customers. I would recommend him to associates of mine. Will be returning in the future. 

Business response:

Excellent! We're pleased to hear Justice delivered the professional experience we are known for. We look forward to working with you again. 

Karen X3's profile image
Karen X3 
6 years ago

"Excellent experience purchasing my first BMW X3 " Scott Gately was an excellent salesman Since it was my first Purchase of a BMW he explained all the safety features and all the different options He did not pressure me at all To purchase a car. Scott is very knowledgeable on all the BMW cars Would highly recommend him to everyone 

Business response:

We're delighted to hear Scott provided a purchase experience that was so satisfying. Enjoy the spring driving season in your X3 and thank you for choosing Otto's. 

Mark Steinman's profile image
Mark Steinman 
6 years ago

"Great experience" One of the best car buying experience have ever had. Raheem was very knowlegable and professional and clearly an expert when it comes to the features on my car. Thanks again 

Business response:

We want you to enjoy all your BMW has to offer. We're pleased to hear Raheem was to impart his expertise to you. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.