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BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Andrealdv's profile image
Andrealdv 
6 years ago

"Ottos and Ian are always great to work with " It’s always a great experience working with ottos. Everyone is so professional and on point all the time. Ian Welsh is great to work with. If you want a BMW, Ottos is the place to go. 

Business response:

Thank you for your recognition of Ian W. A personal and professional experience is always our goal for you here at Otto's BMW. 

mg48's profile image
mg48 
6 years ago

"The entire process was excellent!" This afternoon I bought a certified pre-owned 3 series. I worked with Ian Welsh and found him to be very easy to work with and extremely knowledgable about the entire process. 

Business response:

Thank you for your recognition of Ian. We're pleased to hear he facilitated a pleasant purchase experience. Thanks again for choosing Otto's. 

Price5's profile image
Price5 
6 years ago

"Great experience" We had a very easy and straightforward buying experience. Ian Martin was fantastic to work with. Friendly staff all around. Would definitely recommend Otto’s to all. 

Business response:

An easy, friendly experience is what you can always expect here at Otto's BMW. Thank your for your kind words of praise for Ian M. 

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Swilson 
6 years ago

"Top Notch" Earle was fantastic to deal with - personable without being pushy, and went above and beyond to get us everything we wanted in our new vehicle. We walked away (actually drove away) completely satisfied with our experience. 

Business response:

We're delighted to hear you enjoyed working with Earl and the experience he provided. Thank you for choosing Otto's BMW! 

Una the Unicorn's profile image
Una the Unicorn 
6 years ago

"My Unicorn" After searching for months, I finally found my "unicorn" at Otto's. I wanted a six speed coupe with a heated steering wheel and when one turned up 150 miles away in West Chester, PA, I knew it was the right vehicle for me. Doing business with Scott made the whole transaction a piece of cake. The car was ready for me to inspect on my arrival in its own private showroom, and it was property detailed and all of the promises made were kept. Scott went out of his way to facilitate the transaction, and two hours after... read more

Business response:

Outstanding! We're so pleased to hear Scott was able to make the distance you traveled so worthwhile! Enjoy the spring driving season! 

CRG123's profile image
CRG123 
6 years ago

"Easy Buying Process" Ian provided excellent customer service. After finally deciding to purchase an X3 after months of consideration and many test drives, Ian encouraged us to purchase a vehicle that best matched our needs and to customize instead of settling for a vehicle on the lot. We got exactly what we wanted at a reasonable price. He made the entire process easy. 

Business response:

We're pleased to hear Ian was instrumental in helping find just the right X3 for you. Enjoy the spring driving season! 

Andrewcarlino1's profile image
Andrewcarlino1 
6 years ago

"Professional and Easy" Scott Gately was extremely helpful in my car buying experience. He was professional, easy to communicate with, and made the experience painless. I got a great deal for my trade in and got the exact car I was looking for. Highly recommend Scott! 

Business response:

We're so pleased to hear Scott was able deliver that right buying experience for you. Thank you for choosing Otto's BMW. 

Brai86's profile image
Brai86 
6 years ago

"First class service for a first class dealership." My experience at Otto’s BMW is how everyone wants there car buying experience to be. Smooth, easy, and no hidden gimmicks. Would recommend to everyone looking for a BMW. 

Business response:

We're delighted to hear you were so pleased. Thank you for choosing Otto's BMW! 

JoeT42's profile image
JoeT42 
6 years ago

"Awesome" Ian took the time to go over all options and come to a price that was affordable. Appreciated his patients with me even when I didn’t meet all requirements for some rebates. Great price for a great car. 

Business response:

We're pleased to hear Ian was able to facilitate your purchase in way that worked best for you. Thank you for choosing Otto's BMW! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.