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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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woodsterchris's profile image
woodsterchris 
6 years ago

"Very happy 1st time Otto’s Customer" I purchased a 1 Year old M550 from Otto’s and throughout the process, everyone I spoke with was extremely helpful and efficient. I dealt with Ian Welsh in the sales team who I would happily recommend; he was very knowledgeable and made the buying process straight forward. The car was immaculate when I picked it up and I’m extremelt happy with it. Thanks for making it an easy and enjoyable experience! 

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Mojoreisen 
6 years ago

"Professional service!" Our salesman Heath Cameron made our buying experience truly exceptional, I would recommend ottos BMW to all my friends. The new facility was very impressive 

Rugged Ron's profile image
Rugged Ron 
6 years ago

"Top notch service and knowledgeable courteous staff" I have purchased four cars from Otto's and have had a good experience with each even though one had to be returned to the factory as defective. Otto's and BMW stand behind their products. I have come to like the staff members vey much and I feel like they go above and beyond what is required to meet my expectations. They are the best dealership by far that I have ever dealt with and I plan to continue to do business with them in the future. 

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Madisonlytle 
6 years ago

"Very Professional" Heath was awesome to worth with. From the start of the process to the finish he was very professional and polished. I never once felt that he was the stereotypical pushy car salesman. He was very thorough in his explanations and made me feel completely and totally confident in my purchase. 

yes the ultimate drive's profile image
yes the ultimate drive 
6 years ago

"Great experience once again" Sometimes buying/leasing a car is not a great experience, but this is not the case when I come to Otto's. They truly care about the whole customer experience, I don't feel like number here, more like valued customer. Specifically I have worked Heath Cameron on the past three BMW's that I leased, and the experience is painless. Heath takes the time to understand what the customer needs are and matches the car to fit those needs. More importantly he works with me to make it work for my budget. Bot... read more

tysmom1013's profile image
tysmom1013 
6 years ago

"Replacement vehicle" Ian was professional and courteous made my son feel comfortable in a trying time after his old BMW was totaled in a parking lot. Found the car online and came to see it. Ian found it on the lot and gave us the rundown. Son happy! Would go back and ask for Ian again. 

serial BMW buyer's profile image
serial BMW buyer 
6 years ago

"great deal and excellent experience" Ian Martin worked very hard to put us in the car we wanted with a great deal. Couldn't have been better to deal with. Otto's is a great dealership. 

BobF's profile image
6 years ago

"Over 15 years of excellent service" I have leased 7,6 and 5 series from Justice Mogano at Otto's for many years. Justice is knowledgeable in all phases of the BMW experience. 3 year leasing enabled me to enjoy BMW's various models, ongoing technology improvements with minimal initial and ongoing expense. in 2015 we replaced my wifes 16 year old Lexus RX330 by purchasing a BMW X3. BMW offers creative financial solutions for the long term too. Recent BMW promotions allowed us to payoff, apply equity, replace and extend the pu... read more

Vanilla3's profile image
6 years ago

"Scott and the crew are extremely attentive, great experience" This lifelong VW/Audi driver wanted to try something new, and on the advice of a friend, I went to Otto's. Scott Gately, Brian, and the rest of the employees were nice, attentive, thorough, and the experience was perfect. Oh, and I love the car too. They treat the used/CPO 3-series owner the same way they treat the buyer of a new 7-series. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.