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Bradford White Water Heaters
- Plumbing
- Ambler, PA
About this business
Bradford White Corporation is a manufacturer of water heaters. The company builds all of its products strictly for wholesale distribution. Bradford White water heaters for residential, commercial and hydronic space heating applications are designed to be installed by plumbing and heating professionals.
Location details
725 Talamore Dr, Ambler, PA, 19002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware: Bradford White’s Warranty Service is a Nightmare. I purchased a Bradford White water heater in May 2022 for a four-unit building, and it failed last month. According to Bradford White’s protocol, I had my plumber contact their customer service multiple times, but there was no response. I also reached out myself twice and submitted an online request, all without any follow-up. With tenants in four units left without hot water, I had no choice but to purchase and install a replacement unit from Home Depot. When I att... read more
I bought one of these to participate in the CA TECH rebate program. I had to configure the tank to a TOU schedule. I assumed that the tank would dial back the temp in peak hrs. I just learned that what BW does (they have full responsibility for the TOU algorithm) is to put the heater in vacation mode during peak hrs (that's 4-8 p.m.) for me. That is incredibly stupid and unacceptable. I had to install a temp valve with the heater, set at 120, so the tank could be run at 140 in off-peak, dial back to 120 in peak, ... read more
After only four months gas valve failed. Even the cheap tanks from home improvement stores lasted longer. Aspen the installer couldn't get a new one till late the next day. So two grand and hot water for a few months.
Awful experience with this Brand. Bradford White. Do not waste your money Just fired my Plumber for highly recommending this brand. Faulty and defective equipment. Bought first one on November 2023 and 10 days later busted water all over my basement. Company send me a replacement due to a defective equipment and 5 months later May 2024 second replacement equipment stop working, called service warranty department and 5 days later without hot water at home still waiting for a service appointment to see what is wrong with this ... read more
This has been a great water heater, but I need to change the temperature AND THERE IS NO ONLINE HELP! What lousy customer support.
I had a 75 gallon water heater Model No. RG275H6N installed in July 2019. On April 20, 2024, it already sprung a leak in less than 5 years. Needless to say, I am so disappointed not only for the inconvenience but for the cost I will incur for the installation of the replacement. If not only for the warranty, I would replace it with another brand, like Rheem or A. O. Smith.
I manage some condos in Olympia, simply put, you don't make your manufacture date obvious, costs me additional time during inspection and just adds ambiguity to a small critical portion of our daily lives. I won't recommend your product. Who gets the rebates most? Your contractors or my clients?
My home was built in July 2017 by a reputable builder. I had the BW 75 Gal Gas HWH with Power venting installed; an expensive unit. Ater 6 years and 7 months, my HWH is rusted out, and water leaks into the pan causing the unit to not work and need replacing; 7 months after the warranty expiration. I too would think the unit would last longer. Leaking likely leaking for months/years by the signs of the rust on the pan floor, etc... I would've hope the warranty could be honored being.
I have the RC2PV50H6X just going on 6 years old. Chose it for high efficiency for a household of six people. When it's working, it's great. That said, the gas valve had been replaced twice before the plumber determined - even after multiple consultations with BW - the "gas valve fault" error it kept throwing was not due to the gas valve, but the pressure switch. No, vent was not blocked. Now that the switch has been replaced it works fine. Of course, it cost me multiple service visit labor fees. Earlier on, the igniter assem... read more
Frequently asked questions about Bradford White Water Heaters
How is Bradford White Water Heaters rated?
Bradford White Water Heaters has a 3.7 star rating with 324 reviews.
When is Bradford White Water Heaters open?
Bradford White Water Heaters is closed now. It will open tomorrow at 9:00 a.m.