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BRU Burger Bar Carmel
- Carmel, IN
About this business
Location details
12901 Old Meridian St, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
We are sorry to hear that the food or service was not up to par? ... We hope that you will give us another shot to earn those extra stars!
Disappointed at bru burger. We always go there but will look for another burger place going forward. Fries were burned, onion rings were really soggy and overall the food was not the same quality we had before.
Business response:
We are sorry to hear that the food was not up to par... We hope that you will give us another shot to earn those extra stars!
Food was good, but the kitchen was backed up and it took quite a long time for our food to come out. Our server and the manager each came by the table to apologize as we were seated for over an hour before our food arrived.
Business response:
Hi – we are truly sorry to hear that you had a poor experience dining with us. Please get in touch with us at (317) 975-0033 and we'd be happy to hear how we can do better. Our sincerest apologies, BRU Burger Bar
Burgers were unremarkable. Fries were cold and EVERYTHING ala carte. Onion rings were heavily battered….actually disgusting. Don’t waste your time here, unless you have extra money to spend and want mediocre food at best. There are many better alternatives in the area.
Business response:
Hi Bmid4– we are truly sorry to hear that you had a poor experience dining with us. Please get in touch with us at (317) 975-0033 and we'd be happy to make things right. Our sincerest apologies, BRU Burger Bar
Room was chilly, had to keep coats on while eating. Initial wait for service, but very attentive after that. Food "ok". Coke from the bar was flat
Business response:
We appreciate your 4 stars! We look forward to earning that 5th star on your next visit.
Fries were greasy. Both of us did not feel well after eating there.
Business response:
We are sorry to hear that the food was not up to par... We hope that you will give us another shot to earn those extra stars!
Food was very average and service was poor. Disappointing for a Cunningham Group location
Business response:
Hi Kevin! I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please email me at brucarmel@crgdining I'd love to see how I can make things better.
Food was mediocre at best. Surprised because I had thought it was supposed to be pretty good. Really tasted like Applebees or something completely average. Won’t be returning. I literally could criticize every dish our party of six ordered. Won’t bother.
Business response:
Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us at (317) 975-0033 as we'd be happy to hear how we can make things right. Cheers.
I wish I could refund my dinner
Frequently asked questions about BRU Burger Bar Carmel
How is BRU Burger Bar Carmel rated?
BRU Burger Bar Carmel has a 4.5 star rating with 4,877 reviews.
When is BRU Burger Bar Carmel open?
BRU Burger Bar Carmel is closed now. It will open at 11:00 a.m.