This profile has been claimed by the business owner or representative.
Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Easy to make an appointment but because lots of people were bringing their cars in for the same recall there was a two hour backlog. I probably should have waited a month til everyone else had been in.
Business response:
High appointment volume during recall campaigns can sometimes create longer wait times than expected, and we appreciate your patience during the process. Our team works hard to accommodate customers as efficiently as possible while completing recall work thoroughly and carefully. Thank you for taking the time to share your experience. Please contact Adam Altvater, our Service Director, at 480-863-9568 if you would like to discuss your visit further.
Great customer service. Good communications and my vehicle was done early.
Business response:
We are elated to hear about your positive experience with our team. Your feedback about excellent customer service and clear communication throughout the process truly means a lot to us. It's wonderful that we were able to complete the work on your vehicle ahead of schedule, making your experience even better. We appreciate you taking the time to share your thoughts and look forward to serving you again at Camelback Kia.
Just needed a key, but at least these people answer the phone. Can't say as much for the no bull dealership.
Business response:
We are thrilled to hear that you found our team responsive and helpful when you needed assistance with your key. Your feedback about our phone availability means a great deal to us, and we truly value customers who take the time to share their experience. We understand how important it is to have reliable service when you need it, and we're glad we could be there for you at Camelback Kia.
Oil change plus few other services performed were done very quickly. That was a good thing. What I didn't like was that the Lyft voucher was supposed to be sent to me but it never was so I instead paid for trip home and trip back to get car after I was told at least trip home was covered
Business response:
Your positive feedback about our quick service for your oil change and additional services means a lot to us. We're pleased we could efficiently take care of your vehicle's needs. We understand your frustration regarding the transportation voucher that didn't reach you as promised, which resulted in unexpected expenses for your trips. This type of service gap doesn't reflect the standard we aim to maintain at Camelback Kia. We want to ensure our customers have a smooth experience from start to finish, including the convenien... read more
Amazing KIA service. Totally recommend their services.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! Your recommendation of our services truly means the world to us. We understand how important exceptional service is when it comes to your vehicle, and we're delighted that we could exceed your expectations. Thank you for taking the time to share your positive feedback - it motivates our entire team to continue providing the outstanding care that every customer deserves.
Great customer service, knowledgeable employees. Facilities well maintained.
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about our knowledgeable staff and well-maintained facilities truly means a lot to us. We take pride in providing excellent service and maintaining a welcoming environment for all our customers. Thank you for taking the time to share your thoughts about your visit to Camelback Kia.
Perfect service from setting appointment; greeting and getting everything done on time
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your appreciation for the seamless appointment scheduling process and timely completion of your service means so much to us. It's fantastic to know that our team provided you with the excellent care you deserve from the moment you arrived. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you and your vehicle with the same level of excellence at Camelback Ki... read more
The Associates are very kind and helpful.
Business response:
We are grateful for your wonderful feedback about our team members. It means so much to hear that our associates provided you with the kindness and assistance you deserved during your visit. Creating a welcoming and supportive environment for our customers is what we strive for every day at Camelback Kia. Your experience with your 2025 KIA K4 EX and the service you received reflects exactly what we hope to deliver. Thank you for taking the time to share your positive experience with us.
Had a 6-month sunscreen protective coating applied and car returned spotless inside and out. Nice!
Business response:
Your positive experience with our protective coating service truly brightens our day! It's wonderful to hear that your vehicle was returned in spotless condition both inside and out after the sunscreen protective coating application. We take great pride in delivering thorough, quality service that leaves our customers completely satisfied. Your Kia Soul is now well-protected, and we're thrilled that you noticed the extra care our team put into every detail. Thank you for choosing Camelback Kia and for taking the time to shar... read more
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4.1 star rating with 4,863 reviews.
When is Camelback Kia open?
Camelback Kia is closed now. It will open tomorrow at 8:00 a.m.