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1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Quick, efficient, professional
Business response:
Thanks for taking the time to leave this feedback, Ervin! Knowing that your experience with us was quick, efficient, and professional means a lot to our team. We look forward to working with you again in the future.
Ricky, service advisor was very helpful and detailed with explaining.
Business response:
We are privileged to hear that Ricky provided you with such helpful and clear service. It makes a real difference when a service advisor takes the time to walk customers through everything in detail, and we are glad that came through during your visit. We will be sure to pass along your kind words to him!
Sofia is amazing! The waiting lounge is clean and my car always comes back in great condition.
Business response:
Thanks for taking the time to share this! It's great to hear that Sofia made such a positive impression on you. Knowing that our lounge and service quality are meeting expectations means a lot to us. We look forward to seeing you at your next visit!
They took care of everything. I'm not sure if I like their new restrictions on the Lyft ride amount. Otherwise, the staff was great.
Business response:
Thank you for sharing your experience with us! We are glad to hear that our team took great care of you and that you found the staff to be great overall. We understand that the updated Lyft ride guidelines may feel different from what you were used to, and we appreciate you sharing that feedback with us. It means a lot to know we are hitting the mark in so many areas, and we hope to see you again soon.
Service was to repair a fault noticed while test driving and purchasing the car. Parts were ordered and service was rendered about 3 weeks later. The repair was successful and in a timely duration!
Business response:
Thank you for sharing your experience! We're glad the repair was completed successfully and that our team could resolve the issue identified during your purchase. We appreciate your trust and look forward to serving you again!
everything was fine. got there early and checked in by Ricky. went to lounge area made cup of coffee, read my book. Work done sooner than expected. the oil change, inspection and tire rotation went fine.....no issues and the work was free from Hyundai. got home and noticed two tire air caps missing. I have those shinny nice metal ones with an N0 on top. so very next day i was going to gym the hyundai dealer in on the way and showed Ricky. he gave me and put on 4 plastic black ones.I rather have the shinny metal ones like the... read more
Business response:
Thank you for sharing such a detailed account of your visit. It's great to hear that Ricky took care of you promptly, the service was completed ahead of schedule, and everything went smoothly overall. We also want to acknowledge your concern about the missing tire valve caps. We understand how frustrating it can be to notice something like that after a visit, and we're glad Ricky was able to address it right away when you stopped by. While the plastic caps were offered as a replacement, we understand they are not the same as... read more
From financial dept, to service, and sales we had a great experience. We have now bought two vehicles from this dealership!
Business response:
We are overjoyed to hear that your experience across our finance, service, and sales departments was a great one. It means a lot to know that you trusted us with not just one, but two vehicle purchases. We look forward to continuing to be your go-to dealership for years to come!
Excellent staff and timely service
Business response:
We are honored to hear that your experience with our team stood out to you. Knowing that our staff made a positive impression and that your time was respected means a lot to us. We look forward to welcoming you back whenever you need us at Camelback Kia.
Friendly and quick. Got in and out on time .
Business response:
We are glad to hear your visit went smoothly and that our team was able to get you in and out in a timely manner. A friendly and efficient experience is exactly what we aim for, and it means a lot to know we delivered that for you. Thank you for taking the time to share your feedback and for choosing Camelback Kia!
Camelback Kia has a 4.1 star rating with 5,137 reviews.
Camelback Kia is closed now. It will open at 8:00 a.m.