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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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overpriced dirty and bed very hard furniture was nice
Business response:
We are sorry that you found your stay with us to be poor value for money. To be honest with you, this is not the typical feedback that we get - in fact the majority of our guests say that we are a great value option in this location. Thank you very much for your feedback, however, we really appreciate the time that you've taken to review our hotel. Best Regards, Ray, Customer Care Team
Fair
Disappointing
Disappointing
再也不会去这家酒店了 进入房间味道很大、灯光很暗，床和被子不舒服很难受！早餐非常差！
Mediocre! Check in attendant wasn’t very friendly, rooms are very dated and the beds are not comfortable! Location was good.
Business response:
Dear guest, Thank you for your review. Your experience does not describe the type of hospitality that we want to provide for our guests at all. We apologize for any rudeness that was aimed towards you, and we are sorry that you did not have a wonderful impression of our service. We appreciate your business and your feedback, and we would love to welcome you for a better service in the future. Best Regards, Ray, Customer Care Team
Fair Breakfast was included but far too late to utilize Very dated furniture in a room with no light, the widow was to a wall. $200+ a night for a dark box is NOT a deal. Location
Business response:
Dear Christine, we are sad to hear that you had a poor experience during your recent stay with us. Our team works hard to ensure our hotel is well maintained and we are sorry to hear that this was not evident during your recent stay. We hope we can provide you with a better experience on your next visit. Thank you for your feedback. Best Regards, Ray, Customer Care Team
With so many motels to choose from in this neighborhood there are better choices Small room & bath, no extra cups in room, not enough electrical sockets, poor quality breakfast, not enough parking, uncomfortable bed, staff not very helpful, furnishings need updating badly The best thing is location
Business response:
We are very disappointed that you did not enjoy your recent stay with us. We strive to ensure that all of our guests enjoy a comfortable, relaxing stay with us. We appreciate your feedback, thank you very much for taking the time to provide us with it. Best Regards, Ray, Customer Care Team
Disappointing Rooms were a bit dumpy. Beds were uncomfortable. Walls seemed paper thin, you could hear everyone around you. Walking distance to downtown
Business response:
Dear guest, we are sad to hear that you had a poor experience during your recent stay with us. Our team works hard to ensure our hotel is well maintained and we are sorry to hear that this was not evident during your recent stay. We hope we can provide you with a better experience on your next visit. Thank you for your feedback. Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,876 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.