This profile has been claimed by the business owner or representative.
Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
Get directions
Very disappointing. Hotel was not clean, tv did not function and room decor was old and dingy. NOT AT ALL LIKE DESCRIBED IN YOUR AD. It is the worst hotel I've stayed in in Carmel. The rating does not give correct condition of hotel. R. Miller That it was in Carmel.
Business response:
We are sorry to hear that you had such a poor experience. We will surely have these issues checked right away by our maintenance team. Furthermore, please don't hesitate to let us know during the duration of your stay if one of our appliances isn't working correctly or satisfactorily so we can fix the issue for you as soon as possible. Thank you for your feedback, we appreciate it. Best Regards, Ray, Customer Care Team
Worst experience ever The air condition did not work. My daughters trundle bed collapsed and knocked the breath out of her - headache following. Holes in linens. Worst place I have ever visited Nothing
Business response:
Dear Jquita, Thank you for your feedback. We are disappointed to know that you were not satisfied with your recent stay with us and we apologize for the deficiency in our standard. We hope you can give us another opportunity to welcome you again so we can regain your confidence in our service. Best Regards, Ray, Customer Care Team
bref , heureusement le petit déjeuné était décevant, la décoration hétéroclite et le mobilier hors d'age!
Fair
Okay 床单好像没换，上面还有头发。早餐也太简单了。周末房价太贵！ 位置不错，停车方便。
Disappointing Desayuno muy pobre y el personal poco cercano y distante.
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,890 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.