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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Poor
I was disappointed in this facility will not use this again. I was also disappointed to find out a I The property is older and furnished with very dated furnishings, beddings and window coverings. Not aesthetically appealing There were no toiletries. The suite had a day bed no sofa, great with multiple I suppose. There was a lot of noise heard at night from next door and upstairs. It was in a good location close to center of town. The bathroom had heated floors
Business response:
Dear Judy, thank you for sharing your feedback with us. We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating. Best Regards, Ray, Customer Care Team
Okay Pillows were like concrete not much. wanted coffee but didn't open until 8
Business response:
Dear Robert, thank you for sharing your feedback with us. We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating. Best Regards, Ray, Customer Care Team
Hotel cèntric, però sense el mateniment que necessitaria: vell i brut. La neteja, mala olor de l'habitació (humit i ranci, no ventilada), la poca simpatía del recepcionista masculí, la poca cura amb el manteniment de l'espai. És un hotel vell que necessita reformes, incloent un accès més fàcil a les habitacions Situació, tenir parking disponible, habitacions de 4 persones
Fair Der stod der var pool, men den var enten lukket helt ned eller under reparation, meget lydt på værelserne, bløde senge Beliggenheden
Fair
Great location, tired property. Our room had a very odd configuration; long and so narrow that the bed was parallel against the wall on one side. The tv was at the far end of the room, making viewing from bed difficult. The decor inside and out is tired and shabby, in dire need of a facelift.
Business response:
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Ray, Customer Care Team
Fair
Fair Not very clean and beds were worn out How close it was to town
Business response:
Hi John, Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again. Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 2,006 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.