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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
Get directions
Fair
Um projeto de prazer em Carmel, transformado em horas de desconforto causado pelo hotel. Inexplicável procedimento no check-in em cobrar no cartão apresentado, o valor total das diárias, considerando que o valor total já havia sido pago ao Booking. Na manhã seguinte, ao constatar a ocorrência em meu extrato bancário, imediatamente falamos com a recepção relatando tratar-se de duplo pagamento. Argumentaram que estavam corretos e que deveriamos reclamar ao Booking. Conseguimos falar por telefone com o pessoal do Booking, relat... read more
Business response:
Hello RicMacedo, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We hope to someday have another opportunity to host your stay.
Bad
Bad
Poor Era prevista la colazione ...beh non c'era Lo staff è venuto incontro dandoci delle brioches confezionate ,il caffè era da fare in camera Camera fredda .. Posizione Bella la camera ,spaziosa ,stile antico,pulita
Business response:
Hello massimiliana, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Fair
Disappointing tout , salle de bains moyen, chambre etroite , sale, moquette dirty, petit dej horible, vue sur cour à ne pas raconter. bref pas bien du tout.
Business response:
Hello Pascal, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Uma cidade aconchegante. Um hotel decepcionante. Contratei com o café da manhã. Não pode ser considerado como tal. Completamente decepcionante. Localização central
Business response:
Hello Dorval, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Fair
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,883 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.