Cavender's Boot City

Virginia C. 

on Yelp

3 years ago

I called the store looking for a particular boot. Fernanda's beautiful,friendly and eager to help voice was so inviting. I get to the store and this beautiful young lady asked if I needed help? I responded yes Fernanda is holding pair of boots for me. Will to my surprise this be beautiful young lady was Fernanda!! Omg beautiful, friendly and sweet. This young lady is a very valuable asset to Cavender's Boot store. Customer Service on point!!!!! I'm pretty sure she had an amazing trainer. The store manager who I did not get a... read more

Nicole U. 

on Yelp

3 years ago

It may feel a little overpriced, but you get what you pay for! And they have such a wide variety of options. They don't sell anything that is less than high-quality, And every purchase is backed fully by the company as well as the employees. Friendly customer service that is helpful, this place is an icon if you're entertaining folks from out of town, you got a swing in and buy hats and boots and things :-) 

Josh S. 

on Yelp

4 years ago

A very helpful and friendly salesperson assisted me in finding a great pair of boots for my wife. I was greeted promptly upon entering and had no service issues whatsoever the whole visit. They've got a lot of belt, hats and other western clothes, but I was just there to get boots. Boot selection was good - maybe a little overwhelming. Again, the salesperson helped me narrow it down to a few styles and I was in/out of there in less than 30mins. Would definitely come back when I'm in Austin again. 

Robbie C. 

on Yelp

5 years ago

I've probably bought 40 pair of boots from here in the last 10 years. The staff is always helpful and extremely knowledgeable about the different brands, exotic hides, tanning process etc. My sons got their first pair here, my wife has several birthday boots from here, and I'm constantly buying client appreciation, promotional gifts and work boots for Veterans in addiction recovery. A top notch operation and great people. 

Catherine B. 

on Yelp

5 years ago

Huge space full of country wear from top to bottom! They sell women's, children, and men's apparel, accessories (belts and purses), hats, and boots. I was offered help throughout my shopping process. The reason why I'm not giving 5 stars is because they didn't have the right size to a couple of the clothes that I wanted and when I asked, they didn't go and check in the back for me. I wished they would have at least offered to check. They had this super promotion going on where you texted a number and got $50 off a purchase o... read more

Steve E. 

on Yelp

6 years ago

First time buying here, I was approached by David & had a great experience. He helped me find exactly what I needed when I wasn't quite sure! Great selection! Highly recommend 

Amber P. 

on Yelp

7 years ago

Nice selection of boots and their customer service is great. They helped me find the perfect fit for me. 

J L. 

on Yelp

7 years ago

Bought my first pair of boots in a long time here after doing research online and at other local stores. (both Boot Barn locations in Austin, see my review on them about how much they suck). The staff at Cavender's was very friendly and helpful, unlike Boot Barn. Prices were the same if not better at Cavender's. Highly recommend, assuming my boots last and say comfortable. 

Sal T. 

on Yelp

7 years ago

Didn't know much about "boot buying" but our young and capable person was great!! She really explained some differences in the many choices that we had. Shannon is in the Austin store and has another position that isn't sales but wow! She did a great job - no hard sell just lots of knowledge with boots. After helping us to find a very good pair of men's boots, we went over to the "hat" section and once again. A very good job selling. Shannon - you are a natural in "sales". The Austin store is missing a great employee by... read more