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Centro Medico Cathedral City
- Medical Centers
- Cathedral City, CA
About this business
Location details
69175 Ramon Road, Building A, Cathedral City, CA, 92234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went to take the kid for a physical as primary doctor wasn't available and they would do at urgent care (it could be done by assistant and they stated they could not do) I have seen this place bend sideways for all people that speak Spanish but not for English speaking. They even greet in Spanish. For example, during COVID they had a one person policy, however when doing outside consult, they let the entire family in (which was only Spanish speaking). When I was next they made me wait outside.... If I had a choice for my ... read more
Where's the ZERO Star option? Apparently continuity of care is not an option at this total joke of health care provider. End of APR I called in a needed refill, it was filled. Three weeks later, I call for appointment with primary to see me after surgery to be told my primary is gone. Absolutely no communication, just gone I needed an appointment for care in a division I'm receiving services then I'm told I need a referral and I don't have a primary. I spoke at length with a male phone operator about this, was assured he'd... read more
I don't like this Clinic because they always take so long to answer the phone and sometimes when they answer they hang up. Bad Service
While the actual doctors at this clinic were capable and professional. Nothing but excuses and passing of the buck from other employees and the entire clinic reeked of cigarette smoke. Had I not been injured while in the area, with a fractured foot, I would not have gone here for care. Additionally, following each visit, I became very ill.
I was hesitant enough to make an appointment at this place due to the other reviews. I guess I learned my lesson. The front desk/MA staff were all kind and efficient, but as soon as this "doctor" walked in, I knew I was screwed. What a fucking absolute JOKE. I'll never be back here and they should really look into his credentials. The WORST provider I could ever imagine. And that's an understatement. Don't go here. You'll be sorry.
Been coming here since I moved to the valley. At first it was okay, then one day I come in for an appointment, and they tell me the Dr I'm was seeing is no longer there. Fast forward to 3 weeks ago, I had an appointment with my pain management Dr, my days off at work changed, so I call to change my appointment day. I was told that my pain management Dr is no longer with the medical group. This is the 2nd time I wasn't informed until I called. Then this morning 6/8/20 I had an appointment so I get in the car and drive over th... read more
I visited the office in Desert Hot Springs. The staff is rude they are uncaring The Pcp is rude don't care about your issues has no bedside manner. They won't even help you fill out important medical disability forms .They just want to collect the money for the visit and pass you to someone else. The PA that seen me did absolutely nothing for me after seeing the report from the emergency room stating I severely damaged my knee and was in severe pain she made it look like i was just trying to get drugs without any care for ... read more
Business response:
Hello, Tony We regret that you had a less than positive experience at our Centro Medico Cathedral City clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through the full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently... read more
I began having flu like symptoms that came on rapidly and strong around 7pm this past Monday evening. Let me preface that I have been a Registered Nurse for 24 yrs and know that if given Tamiflu early enough, symptoms can often be reduced. I had a friend take me to Borrego Urgent Care who is also a Masters level educated Registered Nurse. I signed in at 7:30pm and filled out paperwork. I was brought to the back by a young Registered Nurse who proceeded to take my vital signs. She tells me my vital signs are OK and proceeds t... read more
Business response:
Hello, Chad, We regret that you had a less than positive experience at our Centro Medico Cathedral City Urgent Care clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through the full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can... read more
Don't go!!! This office is straight out of the Twilight Zone. Horrible thiefs! They will make your appointment on false pretenses, telling you yes, they can help with your ailment. Then once you've paid your copay and actually "see" somebody, they tell you they can't help you. They don't wish to help you. They won't help you if you need a prescription. They won't help you with follow up. But they will bill your insurance and take your copay. They only want $$$. Simple reasons for my visits... sinus infection jus... read more
Business response:
Hello, Denise, We regret that you had a less than positive experience at our Centro Medico Cathedral City clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through the full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consisten... read more
Frequently asked questions about Centro Medico Cathedral City
How is Centro Medico Cathedral City rated?
Centro Medico Cathedral City has a 3.1 star rating with 578 reviews.
When is Centro Medico Cathedral City open?
Centro Medico Cathedral City is closed now. It will open at 8:00 a.m.