Centro Medico Cathedral City

Helen L. 

on Yelp

4 years ago

I am only giving this review 1 star because I have to. This office is so unorganized and unprofessional it is amazing. If you have any other choice besides this office I advise you to take it. It will save you lots of headaches. I have tried to be patient and understanding but today was my last straw. I had an early appointment with DR Ashraf Zadshire and once I got to the office I was told DR was not in today. No phone call, no email, no notification what so ever. 

Juan R. 

on Yelp

4 years ago

My father is a long-term patient here at Borrego health cathedral city. My father is an older man who is illiterate and requires plenty of assistance filling out paperwork. I, unfortunately, cannot attend all of his doctor appointments because of my job. My father is a victim of neglect and mistreatment by staff. He's ignored and shown zero compassion. Borrego Health needs higher standards when hiring new employees. They need a guideline and proper patient etiquette and a clear understanding of The Health Insurance Portabili... read more

Tana S. 

on Yelp

4 years ago

They have had some staff changes and things are getting better. I am having my phone calls returned and explained what is going on by the staff. The PA had no understanding or social skills so I will be switching to someone else. If your not going to listen to the situation when it wasn't my fault. The process was done wrong in the beginning and now I have to explain it over again. 

Lila L. 

on Yelp

4 years ago

My son and I sought treatment here when it was the only place in the coachella valley for mental health care. They took 3 months to give us our first appointment even though I had a super schizophrenic I was trying to care for in/out of hospital. On day of appt we walk in and are told we have "wrong" kind of insurance (told previously when making appt our insurance) I demanded service and thankfully one person who cared about people and their job decided to help us. Every one of the doctors and therapists we saw over the... read more

Ruby V. 

on Yelp

4 years ago

This review is specifically for Abner Vilches FNP. Possibly the rudest health care provider I have ever come across. He talks in a very condescending tone to his patients. He also doesn't address his patients in a polite manner. He is not helpful whatsoever. He needs to learn to be kind and communicate with your patients. 

Vanessa C. 

on Yelp

4 years ago

If I could give this place NO STARS I WOULD I go for a physical check and DR.ACHA literally doesn't check ANYTHING!! Asks me a few questions, refers me to a specialist and sends me on my way home. Not once did he check my stomach (issues I'm having) just prescribes me the same medication I've gotten in the past, which doesn't work. I told him I'm tired of feeling sick and losing so much weight and he had the audacity to say I look healthy and many people wish they looked like me. WHAT?! This place is horrible!!!! On top o... read more

Jennifer D. 

on Yelp

4 years ago

I've been going to Borrego Health since I was a kid and as I've gotten older, the service is just not it. I don't even remember who my primary doctor is at this facility anymore cause I avoid this place like the plague. I've been seen for concerns about my mental health. I was supposed to be referred to a psychiatrist due to major depression and major anxiety but that never happened and I was supposed to be referred to a dermatologist due to severe allergic reactions to certain cosmetics and that never happened. I just rece... read more

April C. 

on Yelp

5 years ago

Was able to go to VIP urgent care and get antibiotics for my sinus infection after this place wanted me to wait 7 days and schedule Covid test and wait for results, they don't provide rapid result tests so want you to go to emergency room which would expose you to Covid. Got right on the phone and called my insurance company and switched providers. Avoid this clinic . 

April C. 

on Yelp

5 years ago

Worst medical provider in the area, avoid at all costs. Wants you to schedule separate appointments for each issue will only spend 5 minutes with you. It's a billing scam. I called today because I have a sinus infection, was given a 5 p.m. phone appointment, they called me at 3 and told me I would have to go in to clinic, then said that first would have to get a COVID test and the results, which would take at least 7 days, or go to the emergency room. I chose to switch doctors. Incompetence at it's best.