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Centro Medico Cathedral City

2.5

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Location details

69175 Ramon Road, Building A, Cathedral City, CA, 92234, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
2.5390 reviews
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Jennifer S.'s profile image
Jennifer S. 
rating
8 years ago

So bad. I was sent to the Borrego Health for the mental health department to help control my anxiety and panic attacks. The doctor (Mandap) is very kind and I have no qualms about her what-so-ever. I have my appointments, and I'm taken back within ten minutes. The entire visit lasts 40 mins from in the door to out. My problem however is the staffing dept, specifically prescription. I missed an appointment a few months ago, I completely admit that. I had also failed to make a new appointment. Life happens. So when I ran out... read more

Lupe R.'s profile image
Lupe R. 
rating
8 years ago

Todays service from the Pediatric side was and continues to be horrible the receptionist tries to talk to one with and rude attitude and then so i bring it to her attention her responds was (i don't understand what your problem is i don't get it why your mad) after i just asked her to just stop 

Brandon L.'s profile image
Brandon L. 
rating
9 years ago

Called all other extensions and waited on the operator line for over 15 min only to get hung up on without a word. My pharmacy has been calling and I've been calling for days trying to get a refill for my prescription. If you want to speak to anyone from here you will have to walk in and wait to even talk to anyone for at least an hour if you are lucky. The doctor is great but the service here is atrocious. 

Neighbrhood Q.'s profile image
Neighbrhood Q. 
rating
9 years ago

dental negative 5 stars we arrived early and sat in waiting room for over an hour and my son was only back in the dental chair for ALL OF 7 MINUTES LITERALLY I had to ask several times for an update as to when my son would be called in since no one had any customer service skills to let us know if the doctor was running late or there was an emergency NOTHING! It was ALWAYS "he's the next one they're just cleaning the chair" after 5 other patients got called back in and 3 patients were turned away and forced to reschedule bec... read more

Strat O.'s profile image
Strat O. 
rating
9 years ago

One star rating says it all. People behind the reception desk don't care, or they are so burned out, they're oblivious. More than once my prescription renewals were ignored. The meds I'm taking become very dangerous if not taken regularly, and the seriousness of this issue has yet to be taken seriously. Now I'm told that the "Doctor" I've been seeing for 2 years just left. No provisions made, no email notification so that I might perhaps find a new provider. My rating of 1 star is a generous one. If I could, it be rated 0 st... read more

Tim O.'s profile image
Tim O. 
rating
9 years ago

Not even one star. In one visit, 3 people asked me the same medical questions....which was on my medical history if they bothered to read. Then i was tested fur an illness that I already have and disclosed. Just a scam to get insurance money but I think they prefer the poor uninsured Mexicans because they can really steal from them. Don't expect patient care, it's non-existent. They can't even return phone calls. Horrible place.....do not go! 

J M.'s profile image
J M. 
rating
10 years ago

Corporate office made horrible change in IEHP insurance plan switching to La Salle from IEHP direct! Horrible! Due to this my special needs toddler was denied or delayed treatments desperately needed. I will say that Dr. Keyvan Malekshamran is GREAT. One of the best. I am very sad we were forced to change from Dr. K to go elsewhere that uses IEHP direct, so that my child could get the needed help. 

A P.'s profile image
A P. 
rating
10 years ago

I'm asked by phone about price for cash selfpayments for a regular visit to pediatrician. And have an answer is 75$, but when we came in clinic the price became 300$ or more. What do they think about their service?? Is it some elite clinic from hollywood? 

MsMichelle S.'s profile image
MsMichelle S. 
rating
10 years ago

I don't even want to give them 1 star! What a Sh!ty place!!!! I brought my daughter here and she tells me the dentist told her to swallow the fluoride treatment? Since when did fluoride become edible? Don't even waste your time bringing your child here!! You can't even sit in the office with them while they're operating on your child! They'll tell you it's a liability because the fact their office is small. Such crooks. You'll hear the business of the reception talking about their personal lives, no seats in the waiting area... read more

Frequently asked questions about Centro Medico Cathedral City

How is Centro Medico Cathedral City rated?

Centro Medico Cathedral City has a 2.5 star rating with 390 reviews. 

When is Centro Medico Cathedral City open?

Centro Medico Cathedral City is closed now. It will open tomorrow at 8:00 a.m.