Chelsea Eye Ophthalmology

sweetie g. 

on Yelp

15 years ago

I went here to get my eyes checked and for a new prescription for contacts. It was easy to get an appointment and the optometrist was nice and seemed competent. But the prescription I got was only to order contacts through their website which I found to be annoying. 

J T. 

on Yelp

17 years ago

I've gone 4 times. Not a long wait. Nice doctors. Easy access to subway. Easy to get an appt. Saturday am appts too. Have never had insurance problems (sounds like your insurance was the problem- and you should always talk to them too- theyre the insurance gurus since they deal with them all the time). I have a PPO and paid zilch each time. 

Peter L. 

on Yelp

4 months ago

Our friend went in for an eye exam. She doesn't speak English well and is on Medicaid-subsidized insurance. They charged her a co-pay with her insurance company. But they refused to provide her the results of the exam without an additional $75. I spoke to them and their story made no sense whatsoever. They would immediately provide the results by email for $75 but -- due to HIPPA -- would require 3 weeks and a pile of paperwork to provide everything but the actual prescription. They called the $75 a "refraction fe... read more

Anna F. 

on Yelp

4 months ago

Would not recommend going here. Costly exam for a very minor problem. I had a small particle in my eye and just needed an office visit. All the optometrist had to do was flip my eyelid inside out to remove the particle with a Q-tip. I insisted that I did not need any photography or additional scans. They said I had to do them to see the doctor, but that everything would be included in the exam cost and that I would not be billed extra. This was not the case. They billed an extra $725 for the exam. I'm paying $300+ for tests ... read more

Stephen W. 

on Yelp

6 months ago

An exceptionally thorough examination. Kudos to Dr. Gard who explained everything thoroughly and who has an excellent rapport with her patients. Look forward to seeing her again at our next examination. Linda and Stephen Wilhelm 

Michael S. 

on Yelp

10 months ago

Read the small print my friends !!! The staff, technician and doctor I saw were all nice, Chelsea Eye Ophthalmology's prescription release policy on the other had, is not so nice. On top of paying for your office visit, you also have to pay an ADDITIONAL $75.00 just to get a copy of your prescription (if you ever plan on getting new lenses.) You get an eye exam and you don't get a prescription. LOL, it's a bit mind boggling. Won't be going back. 

Brian C. 

on Yelp

a year ago

Good enough eye doctors, VERY expensive considering they take my insurance. Here's the part I cannot tolerate: $75 to get a copy of my prescription for eyewear. UNACCEPTABLE! Considering the amount charged for the visit. It cost them nothing to email it to me. Might be time to look for a new doctor. 

Gloria L. 

on Yelp

a year ago

As a healthcare professional, I can only say how sorry I feel for patients going here because they might not think to question the bill that they receive. They were running behind on the day of my visit, which I can understand and forgive as this happens in many clinics. My actual visit was totally fine, and my provider was kind. From this interaction, I hoped to return on an annual basis for my yearly eye exams, but what happened afterwards is really what soured my "vision" of this place given their questionable billing pra... read more

John C. 

on Yelp

2 years ago

Good luck getting your medical records released to your PCP! After many delays and jumping through hoops, a B!TCH clerical insisted this normal procedure would not proceed without payment of a fee. If you like being treated like a number, non-entity, this is the place for you!