Chelsea Eye Ophthalmology
157 West 19th St, New York, NY 10011 United States
https://www.chelseaeyeophthalmology.com/
Open now:8:00 am - 8:00 pm
About
The renowned surgical director of our practice, Christopher T. Coad, MD, FACS has gathered a team of highly gifted staff to create a boutique practice in New York City that brings a comprehensive approach to patients’ vision, LASIK and cosmetic needs. Our state-of-the-art facility boasts an art gallery in the reception area, a comfortable relaxed environment suggestive of a spa and an in-office surgical suite. Our doctors train other physicians and are often featured in the press. Dr. Coad specializes in the most advanced vision correction procedures including LASIK, PRK, Visian ICL, premium intraocular lens implants, and no-stitch cataract surgery. He has been performing laser vision corre
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Merflynn on Citysearch
13 years ago
09/02/2010, 15:14 PM
Accommodating Staff – From the receptionist to the doctor, everyone I encountered during my visit was friendly and accommodating. I felt like a guest of honor.
Would recommend to anyone!
pjr10003 on Citysearch
13 years ago
08/26/2010, 12:06 PM
Careful – I guess it's a New York doctors office, but seriously... I thought doctors offices were supposed to be about helping people not all about money. Be careful if you don't have insurance and what insurance you have, they will screw you. In addition to the excruciatingly long wait (take at least a half day off work), I could tell the staff was disgruntled. Bad days at work shouldn't effect customer service. On the plus side, seems the doctors could tell what was wrong with my eyes in the few minutes that I was actually seen by a doctor. High paying cosmetic customers were definitely treated differently than people that were there for medical reasons. Forgive me for not wanting Botox with my eye exam. I found it irritating to be treated with a bad short tempered attitude, especially considering the time I had to take out of my day to be seen. It was the first, and last time I will be going to this office.
ktk425 on Citysearch
13 years ago
05/30/2010, 17:07 PM
Beautiful – I've been a long-time patient of Dr. Coad's and now also see Dr.Eviatar for Botox/Radiesse and Jane for skin treatments. They make make shine while Dr. Coad keeps my eyes nice and healthy. Highly recommended.
And I love the staff! They always greet me with a smile :)
GreenChair on Citysearch
13 years ago
05/10/2010, 18:10 PM
Never going back again - wrong prescription! – I've been a patient at Chelsea Eye since 2007, and up until recently, have not had any issues except rather long wait times and the constant revolving door of doctors. However, I was given a glasses prescription by Dr. Bony (now no longer there) in June 2009, for which I then spent hundreds of dollars having the prescription made into glasses, only to discovered that I could not see out of them. Dr. Fazzary redid my exam and after looking over my records, admitted that they had made an error. I didn't even to have to pay a refraction fee because she said that this was "their responsibility." However, once it came time for them to take financial responsibility for redoing my new lenses, Chelsea Eye refused. Nancy, the lab manager, claimed that they had not made an error and that the prescription made by Dr. Bony that I could not see out of is, in fact, correct. When I asked to speak with Dr. Fazzary, the doctor immediately changed her tune, stating that there was nothing on the record to indicate a mistake, and that my "eyes wanted to see" out of those incorrect prescription that day. They also claimed my eyesight "fluctuated a lot" even though I pointed out that my contact lenses prescription has not changed for seven years (they have this info on file) and the correct prescription they finally gave me is the same as my prescription from a pair of glasses that I had in 2003. Nancy even went further to say that because I had not brought in my 2003 glasses, how could they be expected to prescribe the correct prescription? I guess Chelsea Eye should not be expected to give you the right prescription if someone hadn't already prescribed it...I'm not even going to go into how they then tried to blame this on the store that made the glasses, but basically, this is not a practice that values their patients or customer satisfaction. I've tried reasoning with them on the phone and in person. I'm sure a few hundred dollars was not going to put them into the hole, and as patient, I probably could have given them more business than that, and my friends' who I would have recommended to them, but clearly, they do not care as long as they don't have to take any responsibility for their errors - a pretty scary prospect when you think about the fact that they deal with something as important and valuable as your eyes!
Mickaela on Citysearch
13 years ago
04/09/2010, 13:09 PM
I had a LASIK surgery there – I had a Lasik surgery at Chelsea Eye in January 2010. I first found Chelsea Eye online, and liked their website, so I decided to call them to ask if they can help my with my eye problems. I was pleasantly surprised that as soon as I called in, they made an appointment for me and got me in touch with a coordinator who answered all of my questions and told me how to prepare for the first appointment and the surgery. Naturally, I was a little nervous about having a surgery done on my eyes, but it made me feel better that everyone was so friendly and ready to help.
The office itself is very conveniently located and it's nice inside, with a lovely waiting area and a lot of rooms so you feel like you have your privacy during all the exams. It was really helpful that all the staff were very friendly and explained to me what the exams were going to be and what I needed to do, so I didn't feel stressed or afraid. That made me feel less nervous before the surgery, and also during all the check-ups in the days after the surgery.
The surgery was surprisingly quick and painless and, again, I appreciated that I knew beforehand what exactly was going to happen and why, so there were no bad surprises, and I didn't have to feel afraid. I got all the medicine and utensils I was going to need after the surgery, and got a list of instructions to make sure I am doing everything right, which was very helpful because these things are easy to forget when you're so thrilled about having perfect eyesight back!
Dr. Eviatar and his team were all really helpful, nice and professional before, during and after the surgery, and I am happy I chose Chelse Eye! It has been several months since I've had it, and I marvel every day at how much easier life is when you can see well. I would recommend this surgery to everyone who finds wearing glasses or contacts as uncomfortable as I did - and I would recommend Chelse Eye as the right place for the surgery!
Alan Kramer on Citysearch
13 years ago
03/03/2010, 14:05 PM
Outstanding service provided – Had cataract surgery and was totaly please with the information and care I received. Would recommend Dr. Coad to everyone!!!!