Coastal Kids - Newport Beach's cover image

This profile has been claimed by the business owner or representative.

Coastal Kids - Newport Beach

4.2

About this business

Location details

2071 San Joaquin Hills Rd, Newport Beach, CA, 92660, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.2532 reviews
Select a rating
Jian W.'s profile image
Jian W. 
rating
3 years ago

The only reason to choose Coastal kids is that it has multiple locations that can cover a wide area of clients. Besides that, nothing particularly good about this place. Their patient portal is a joke. Every time I requested an appointment via the portal, I always got a phone call back telling me the chosen time slot was not available. EVERY SINGLE TIME! I suggested them to improve their online portal service, got a very cold, straight NO. The team who help scheduling an appointment is rude, impatient, and ignorant. I won't ... read more

Business response:

Jian W., we apologize for our delay in reply. If you would like to speak to a customer service representative, please contact us at customerservice@pediatricassociates.com at your earliest convenience. 

R L.'s profile image
R L. 
rating
3 years ago

What a shame. My whole family( cousins included) have been patients of dr a below it's for 25 some odd years. Back when it was one office in Newport Beach. The corporate greed and lack of care has officially taken hold here. Multiple offices, revolving doors with staff and doctors, obviously unhappy staff that can care less about their jobs or their patients. I should have known better then to continue as a patient. I am the patient that just left the credit card on file, with insurance or not, I trusted. BETRaYED. They... read more

Business response:

R L, we apologize for the experience that led to this 1-star rating. Our customer service team is eager to offer assistance. If you're willing, please call us directly at 954-315-5770 and we will do what it takes to rectify the situation. 

Kim B.'s profile image
Kim B. 
rating
3 years ago

We have been coming here for years for my son's yearly physical. However, when I called this time I told them he needs his physical and when we are there he needs to get his sports form filled out as well. They did everything they would do in a physical weight, height, vision, hearing, blood pressure , spoke to him how he felt, checked his posture etc. Received a bill in the mail for $100.70 and was told this was not a physical and charged us for an office visit. We have come for the last 5 years with the same form for sport... read more

Business response:

Kim B., we apologize for our delay in reply, but if you would like to be contacted by a customer service representative regarding your concern, please email us at customerservice@pediatricassociates.com. 

Jomomma J.'s profile image
Jomomma J. 
rating
3 years ago

Not only does this medical office ignore their phone calls and they never answer the phone, you can never get an appointment with Doctor Abelowitz it's always his brand new straight out of college doctors they try to stick your child with for an appointment. This office just sees you as a number not a patient. They don't even know your name, they don't even know your child. You are just a paycheck to them. Find yourselves a doctor who cares and a smaller profession office! 

Business response:

Jomomma J., we apologize for not meeting your expectations. Our goal is to make every aspect of your visit concludes with a positive experience. Please know you can reach out to us at 954-315-5770 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you. 

Lauryn G.'s profile image
Lauryn G. 
rating
3 years ago

After being with this office for 3 years and giving them countless opportunities, and a terrible visit with Dr. Inbar today- we're done. I had the best initial consultation with Dr. Baron when we weee pregnant with our first. She was warm and friendly and truthfully always was with our interactions. What changed was the immediate shoving vaccines down our throats. We did a delayed schedule and they were okay with it to a point and then said they would no longer see my son. With our second- we've delayed even further. Tod... read more

Business response:

Lauryn G, we strive to provide our families with positive experiences and apologize for not meeting your expectations. Our vaccination policy was created with the safety and well-being of all of our patients in mind. We understand that parents and families may have individual beliefs or personal feelings with regard to vaccination. We value our relationship with your family but respect your decision to part ways with Coastal Kids. 

Eliza S.'s profile image
Eliza S. 
rating
3 years ago

I took my two children to this practice for four years. The care was great, and they knew who we were, etc. When they sold the practice to CHOC, and essentially became CHOC employees, the caring ended and the drive for money became number 1. These doctors are no longer independent providers but are now just part of huge corporation whose sole goal is make as much money as the can. Thanks, CHOC, for messing up what was once a great practice. 

Business response:

Eliza, we apologize for not meeting your expectations. Our goal is to make every aspect of your visit concludes with a positive experience. Please know you can reach out to us at 954-315-5770 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you. 

Taylor R.'s profile image
Taylor R. 
rating
3 years ago

I have to say, today was a really bad experience. I've brought my kids in here since they were born for 6 1/2 years. Today I brought my daughter in for an ear infection. I check in and they say the need $30, my copay is $10. I question why it was $30, they said, oh I'll check it, oh it's $10- so where did that $30 come from? Wait to see Dr Quirshadi (sp?) for the first time, very rushed, but either way, confirmed ear infection and to send in antibiotics. Sent to a pharmacy that we have gone to before but was closed today so ... read more

Business response:

Our office team is committed to providing excellent patient care. K K S., our office team is committed to providing excellent patient care. We take all comments seriously and would like the opportunity to speak with you. Please give us a call at  954-315-5770 or send an email to customerservice@pediatricassociates.com at your earliest convenience. Thank you. 

Smita C.'s profile image
Smita C. 
rating
3 years ago

I had a bad experience with the male nurse in the Newport Beach office. When he injected the vaccine into my daughter's arm - most of the medication spilled out. And when she picked a Spiderman sticker - he commented - why are picking a spiderman sticker - that's for boys...... really !!! who is he to comment on what my daughter can or cannot like...... so ridiculous 

Business response:

Smita, thank you for taking the time to speak with us. We appreciate your feedback. Please know you can always contact us at customerservice@pediatricassociates.com. 

Hailey E.'s profile image
Hailey E. 
rating
3 years ago

Honestly inhave given this drs office so many chances... they are THE WORST! Do not expect to get a call if you have questions and sick child. They don't know what follow up means. Wait times are HORRENDOUS. The list goes on and on. The only dr that was amazing there was Dr Pertz and she's gone now. I highly DO NOT recommend this place. 

Business response:

Hailey, we apologize for not meeting your expectations. Our goal is to make every aspect of your visit concludes with a positive experience. Please know you can reach out to us at 954-315-5770 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you. 

Frequently asked questions about Coastal Kids - Newport Beach

How is Coastal Kids - Newport Beach rated?

Coastal Kids - Newport Beach has a 4.2 star rating with 532 reviews. 

When is Coastal Kids - Newport Beach open?

Coastal Kids - Newport Beach is closed now. It will open tomorrow at 8:00 a.m.