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COIT Cleaning and Restoration
- Home Cleaning
- Sacramento, CA
About this business
Location details
1755 Helena Ave C, Sacramento, CA, 95815, United States
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Not good business practices! I called and was quoted 429 dollars to polish and seal my granite counter tops. We made appt for Saturday and my wife removed all items in areas to be cleaned and I also include tiles in walk area of kitchen And tech tells me 1200 plus dollars, and 3 to 4 hours to complete. So 300 to 400 dollars per hour. Think about that customers!!!! I have 6 years college Medical license and dont make that much an hour!!!! I asked if tech had college, answer was no. Here is my thing; there is nothing wr... read more
Canceled twice, lied, and flaked the first time then canceled the second time. Just don't call this place if u don't wanna get flaked on
Business response:
Olivia - your experience is alarming and does not meet our customer satisfaction standards whatsoever. We always strive to provide a 5 star experience and would like to apologize as it sounds like we fell short of that. We'd like to make things right and have left a voicemail at the number we have on record to ensure you're taken care of. We're looking forward to having a chance to earn your trust back and provide service that exceeds your expectations. Hope to hear from you soon!
I should have checked with Yelp before hiring this company. The salesperson came out to give me an estimate for cleaning my ducts and hard wood floors. $865 just for the ducts. He explained the procedure to me. Said it would take 3-5 hours. to clean the ducts and I agreed. The technicians came. It took them about 2.5 hours and they did nothing like was explained to me by the salesperson. I called the company and said I felt COIT charged far more money than the job required. I told the manager what the salesperson had explain... read more
My home is 46 years old. I have never had the ducts cleaned. I was noticing that my house seemed to be dusty 2 days after the housekeeper cleaned. I had duct cleaning done on December 1, 2020. I assumed the house would be less dusty, silly me. It is not. It's winter and I do not have open windows. I feel it was $515 totally wasted.
We wanted to get a deeper cleaning of our carpets so we called COIT. The technician who came out was friendly but seemed to be under duress from a hectic COVID impacted schedule. Some rooms got cleaned pretty well, but others not so much. He also bumped into the fireplace hearth and chipped it without telling us. And here comes the reason for a one start review. After the technician concluded his business, I came out some minutes later and noticed his can still in the driveway of the house. He seemed to be prepping it for ... read more
I would give zero if possible. They screwed up my first appointment, tried to reschedule for 3 days out, I had already moved all my furniture! They were finally able to come out the next day after I phoned them 5 times. Kept being put on hold, told someone would call back. They never did. Guy cleaned the floors, didn't do the best job. Then I notice spray from their machine all over the bottom of our stainless steel dishwasher & stove. Emailed them numerous times. Got no response. Called them & they said they would be out t... read more
It's two years later and I'm still getting spam emails, despite unsubscribing, blocking, and reporting as spam. Do yourself a favor, save your inbox and do not ever, ever use their services.
Completely unprofessional. They stood me up for a scheduled appointment, then when I call to inquire if the technician would still be arriving, the bitter man on the other end of the phone gave me attitude and said that *I* was being rude! He also called me sweetie, so if you enjoy unprofessional, unreliable, borderline sexist a**holes who don't even show up, then these are the guys for you!
An employee named Marcus used deceptive practices to deceive my wife that our carpet was not treated with a protective coating to prevent dirt and staining. He used this a ploy to charge us $336 to clean two very small rooms and 2 closets. This amount is twice what other similar companies charge for similar cleaning. I consulted another carpet company and was informed that Coit offers commissions to its carpet cleaners and this person took advantage of a senior citizen for their own gains. I have remnants of the carpet th... read more
Frequently asked questions about COIT Cleaning and Restoration
How is COIT Cleaning and Restoration rated?
COIT Cleaning and Restoration has a 4.2 star rating with 782 reviews.
When is COIT Cleaning and Restoration open?
COIT Cleaning and Restoration is open now. It is open 24/7.