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1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I came into this Mervis location in Tysons Corner with questions and anxiety. I was astonished at how beautiful the location was and how helpful everyone seemed. I am writing this review today to recommend Becky Hubbard, General Sales Manager at the Tysons Corner location. I've never written a review on yelp prior to this, but was pleased so much that I had to do so. Becky's easy going style and feedback was essential in getting me through this process. I was guided by Becky for 4 months and her patience was key for me. ... read more
My husband went to Mervis over 10 years ago when we got engaged; since that time, I have gone back for annual polishings and have always had a positive experience. Several months ago my ring needed to be sent out to NY to the designer for repair of the prongs (which had worn down over time) but unfortunately they made it worse. Brenda Friedman at Mervis completely rectified the problem, by replacing the setting (after several unsuccessful attempts to correct it)- to me, this defined the ideal customer service. She was brilli... read more
After looking online, and at all the Jewelry stores around, I was not finding what I wanted in an engagement ring. I did not want the cookie cutter ring. A family member recommended I call on Mervis because of the great experience and on going service they provide, so I did. I logged on the Mervis site, booked an appointment via their online tool, and in less than 30 min Nancy Choi called me to confirm the appointment and asked me questions about what I was looking for so that she would be prepared. Now while Mervis is not y... read more
Went to Tyson's Corner Mervis to get a diamond for my lovely fiancé. Rahul did a great job picking out some diamonds, and Zed Mervis sent over the perfect diamond for the ring. Definitely will be back for all diamonds needs! A+
I purchased a setting from Mervis and had a really good experience. Other commenters have said that you need to have an idea of what you're looking for when you walk in because they sit you in a room and don't show you many options, but I actually liked the privacy. I was able to walk in, give a general description of what I was looking for, see some alternatives, and improve my understanding without feeling pushed around. I really enjoyed working with Emilie, who was a straight shooter and helped me manage my expectations... read more
I frequently know what I want and so I walked into Mervis knowing I was looking for a beautiful Verragio engagement ring. I first took my lady with me to get properly sized and to "browse" around. Now, this is more of an upscale jewelry store in my opinion and I knew what to expect. Surely I was prepared for at least some sort of judging as with most jewelry stores. Especially after I visited the store in my duty uniform (County Fire Fighter) at a later followup. Not here folks. I was received a warm welcome every time I vis... read more
I bought my fiance her engagement ring at Mervis about 2 months ago. She loved the ring which is important to her and me both, but what was the most important thing to me was the way in which I was handled by the sales staff. Nancy Choi was the salesperson who helped me through my purchase. I contacted her in early April and asked for suggestions on styles, prices, looks etc. She took the time to make the rings up and take pictures to send to me so that I had a good idea of what I was looking at. Fiinally, after months ... read more
Thank you for making this a wonderful experience. I love my engagement ring, wedding band and my fiance's wedding band. You educated us and stayed within the dollar amount we wanted to stay in. Your customer service is outstanding and cannot be topped. You have gone above and beyond for us. You have our business for life!
I bought my fiancée's engagement ring from Kris Greenwell at Mervis, and we both could not have been happier with the ring and his service. He was knowledgeable and honest, and even fought to get us a price on a diamond that was virtually equal to wholesale price so that we could get it all done through Mervis. When there was a snafu with the timing of the shipping (not his fault), he again fought for us and got it UPS'ed on Saturday delivery. If he hadn't done that, I would've missed my flight that was going to take to sur... read more
Corporate has a 4.8 star rating with 1,890 reviews.
Corporate is closed now. It will open at 9:00 a.m.