Corporate

Tani V. 

on Yelp

10 years ago

Not only is my high-quality diamond sparkly and gorgeous, the customer service at Mervis is top notch. A professional, knowledgeable and friendly man named Dion helped me get the perfect fit. I will definitely be going back for the bands! 

Karan R. 

on Yelp

10 years ago

My sales representative, Deva, was great at providing suggestions for designs my girlfriend would like, while still fitting within my budget. She was also sensitive to the fact that I wanted to keep the whole thing a surprise. After looking at a few places in the area, I decided to go back to Mervis strictly because of their service. The no-pressure, transparent, and informative environment made the experience much easier than I initially expected. If you are a new and inexperienced customer (as I was), Mervis is a great pla... read more

Meri J. 

on Yelp

10 years ago

Elizabeth Appleman worked with us and was excellent. My gal had already gone to Tiffany's to get the lay of the land. But I knew nothing about diamonds and was in need of remedial education. Elizabeth was clear and patient, going back multiple times to find diamonds that would help us grasp which of the various components mattered for our need. You need to figure that out because the bump-up in price is dramatic for the highest grades of clarity and color, yet few of us can discern the differences with a naked eye. ... read more

Allie C. 

on Yelp

11 years ago

As a previous sales associate in the diamond industry, I was a little apprehensive taking my mother-in-law to shop for a 25 year anniversary ring because I know the behind-the-scenes deal. However, the sales associate was amazing and I sat back while she honed in on exactly what my mother-in-law wanted. She worked very hard to make sure my mother-in-law got the biggest and best quality diamond and the perfect setting to go with it. She followed up to let us know how the process was coming and before long my mother-in-law was... read more

Ryan B. 

on Yelp

11 years ago

My Mervis experience was truly exceptional. From the moment I walked in the door, I was greeted and given a full diamond buying explanation. Jordan, the Mervis associate with guided me through the buying process, was fantastic. He took the time to explain the complexities of what to look or when purchasing a diamond. Further, he helped me design a custom engagement ring that my Fiancee loves! The entire process was superb. If you are looking to design a custom engagement ring, looking for a diamond, or just want a premium b... read more

T C. 

on Yelp

11 years ago

Staff was friendly and very knowledgeable. They made me feel confident in my purchase, by explaining to me the different options for engagement rings and what everything meant. Also I feel as though when I pop the question, My girlfriend will Love the ring. 

Walter P. 

on Yelp

11 years ago

I went to Mervis to buy an engagement ring for my girlfriend. I knew that they worked with Veraggio and thats what I went to go buy. I was incredibly nervous when I walked in but was quickly helped by Maria Kamali. She made the Experience Painless and never pressured me to do anything I didn't want to. she offered me several options for diamonds and explained everything to me in a way that I didn't feel overwhelmed. when the day came to buy the ring My girlfriend had told me she no longer liked the ring I was going to buy. ... read more

Tobi R. 

on Yelp

11 years ago

Had a great experience with the Rockville Mervis, in particular our sales associate, Kris. He was extremely responsive, patient and helpful through email, phone calls and in person. He helped my boyfriend and I find the perfect diamond that was in our budget. He was not pushy or offput at all by my indecisiveness, which was greatly appreciated. 

Shaima C. 

on Yelp

11 years ago

PROS: Friendly, professional staff. Very accommodating; they want you to be happy and they will do everything they can to make that happen. My fiancé and I strongly recommend Brenda Friedman! CONS: Beware of in-store resizing! While their staff may know what they're doing (in terms of extensive diamond and metal knowledge), I am not convinced that their jeweler(s) is at the same level. I had to have my band corrected (twice!) after a terrible in-store resizing. The first time, they returned the ring to their jeweler.. who ... read more