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1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My fiance and I had the most amazing experience working with Deva at Mervis! We first entered Mervis back on June 23. Immediately upon entering, we were greeted politely and professionally, and were given the opportunity to browse through the ring selection on display. After we got an idea of what we were looking for, we were met by Deva and taken into a private room, where we got a closer look at the settings and diamonds we were interested in. We really appreciated having a private room to speak openly and honestly, and i... read more
Quality Selection and Superior Service - This is why Mervis stands out from its competitors. I had the pleasure of purchasing from Deva Helmand and Ronnie Mervis. Deva was an excellent sales professional. She was the true diamond expert I expected to work with; she helped me narrow down multiple styles of rings and offered quite the experience selecting the perfect diamond. Between 2-3 visits, they were able to bring an additional selection of diamonds from their other locations for me to select from, and sourced the exact ... read more
I bought my fiancee's engagement ring at Mervis last year and have no regrets. While it's cheaper to buy one at a chain store, for an important ring such as an engagement one, I highly recommend an independent diamond importer, such as Mervis. Their customer service is excellent and they give you all the information you need when deciding a purchase.
Business response:
Thanks Brent for your kind review and we're so happy we were able to help you find something special! We're here for you whenever you need a free cleaning so let your fiance know she's always welcome, no appointment needed!
Not only is my high-quality diamond sparkly and gorgeous, the customer service at Mervis is top notch. A professional, knowledgeable and friendly man named Dion helped me get the perfect fit. I will definitely be going back for the bands!
Business response:
Thank you so much for your kind review! I see your profile now says St. Louis so I want to invite you to visit your old friends in DC sometime and come visit us too for a free cleaning!! Let's check the prongs on your ring and make sure everything is secure. All the best! Jonathan Mervis 703-448-9000
My sales representative, Deva, was great at providing suggestions for designs my girlfriend would like, while still fitting within my budget. She was also sensitive to the fact that I wanted to keep the whole thing a surprise. After looking at a few places in the area, I decided to go back to Mervis strictly because of their service. The no-pressure, transparent, and informative environment made the experience much easier than I initially expected. If you are a new and inexperienced customer (as I was), Mervis is a great pla... read more
Elizabeth Appleman worked with us and was excellent. My gal had already gone to Tiffany's to get the lay of the land. But I knew nothing about diamonds and was in need of remedial education. Elizabeth was clear and patient, going back multiple times to find diamonds that would help us grasp which of the various components mattered for our need. You need to figure that out because the bump-up in price is dramatic for the highest grades of clarity and color, yet few of us can discern the differences with a naked eye. ... read more
As a previous sales associate in the diamond industry, I was a little apprehensive taking my mother-in-law to shop for a 25 year anniversary ring because I know the behind-the-scenes deal. However, the sales associate was amazing and I sat back while she honed in on exactly what my mother-in-law wanted. She worked very hard to make sure my mother-in-law got the biggest and best quality diamond and the perfect setting to go with it. She followed up to let us know how the process was coming and before long my mother-in-law was... read more
My Mervis experience was truly exceptional. From the moment I walked in the door, I was greeted and given a full diamond buying explanation. Jordan, the Mervis associate with guided me through the buying process, was fantastic. He took the time to explain the complexities of what to look or when purchasing a diamond. Further, he helped me design a custom engagement ring that my Fiancee loves! The entire process was superb. If you are looking to design a custom engagement ring, looking for a diamond, or just want a premium b... read more
Staff was friendly and very knowledgeable. They made me feel confident in my purchase, by explaining to me the different options for engagement rings and what everything meant. Also I feel as though when I pop the question, My girlfriend will Love the ring.
Corporate has a 4.8 star rating with 1,857 reviews.
Corporate is closed now. It will open at 9:00 a.m.